# Service bulletin PIP5363B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10113292
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIP5363B
- Manufacturer's date: 2017\-01\-05
- NHTSA component: POWER TRAIN; ELECTRICAL SYSTEM

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that may have harsh 1\-2 shift, mostly on light throttle with no Diagnostic Trouble Codes present. If the concern is duplicated it is possible the trans shift adaptive time may not have learned. Technician should drive the vehicle in M5 with the cruise control set to a speed above 38 miles per hour and drive for about 5 miles on level ground. Second drive audit may be needed, if yes, allow the Transmission Electro\-Hydraulic Control Module to power down prior to the second attempt. If no change after the drive audit, follow Service Information diagnoses for a harsh shift concern.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10113292-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10113292-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Transmission and driveline

## Vehicles listed

- 2015 to 2017 BUICK ENCLAVE
- 2015 to 2017 CHEVROLET TRAVERSE
- 2015 to 2017 GMC ACADIA

## Recalls for the same vehicles and component

- [17V516000](/recalls/nhtsa/17V516000.md), 2017-08-22: POWER TRAIN:DRIVELINE:DRIVESHAFT
- [2015449](/recalls/tc/2015449.md), 2015-10-05: Electrical

## Other bulletins for the same vehicles and component

- [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- [25\-NA\-087](/bulletins/11017595.md), 2025-05-02, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- [21\-NA\-139](/bulletins/11017443.md), 2025-05-01, Service bulletin: ELECTRICAL SYSTEM; ENGINE. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp \(MIL\) Illuminated \- DTC P3055 Set.
- [13\-08\-116\-001K](/bulletins/11017244.md), 2025-04-25, Service bulletin: ELECTRICAL SYSTEM. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- [24\-NA\-098](/bulletins/11017207.md), 2025-04-24, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This service bulletin provides information for dealers/technicians on Service Programming System \(SPS\) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- [15\-06\-03\-001F](/bulletins/11017031.md), 2025-04-15, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- [21\-NA\-043](/bulletins/11014230.md), 2025-02-12, Service bulletin: VISIBILITY/WIPER; SERVICE BRAKES; ENGINE; ELECTRICAL SYSTEM; WHEELS. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer.
- [09\-06\-04\-026Z](/bulletins/11013069.md), 2025-01-23, Service bulletin: ENGINE; POWER TRAIN; ELECTRICAL SYSTEM. This bulletin provides information on identifying Non\-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- [20\-NA\-132](/bulletins/11012929.md), 2025-01-18, Service bulletin: ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [08\-07\-30\-035I](/bulletins/11011989.md), 2024-12-19, Service bulletin: POWER TRAIN. This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.

JSON: [/v1/bulletins/10113292](/v1/bulletins/10113292)

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