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Service bulletin PIC5398B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113145
Published by NHTSA2017-08-15
Manufacturer's numberPIC5398B
Manufacturer's date2013-07-24
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have a mist from Instrument Panel vents, moisture on inside of windshield, water drips on driver?s foot or floor is wet. Technician will need to reposition the shift cable to the driver?s side of the vehicle and push slack of the cable and the insulator forward into engine compartment. Technician will also reposition the passenger side front carpet to inspect the evaporator case drain hose.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
BUICK LACROSSE2010, 2011, 2012, 2013
BUICK REGAL2011, 2012, 2013
CHEVROLET MALIBU2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIC5398C2023-12-11. Service bulletin. Mist From Instrument Panel Vents, Moisture On Windshield Or Water On Floor
PIC5398B2023-12-11. Service bulletin. Mist From Instrument Panel Vents, Moisture On Windshield Or Water On Floor.
130089004H2023-12-11. Service bulletin. Car and Truck Fix it Right the First Time Issues
12238A2023-12-04. Service bulletin. Loss of Battery Charge ? Inspect Generator Control Module
07-08-49-020R2023-10-18. Service bulletin. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020J2021-04-20. Service bulletin. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
070849020M2021-04-16. Service bulletin. IPC Odometer Programming Method Quick Reference Guide
060089029T2020-06-22. Service bulletin. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
060089029S2020-06-22. Service bulletin. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
08-08-44-015C2018-05-21. Service bulletin. This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not