# Service bulletin PIC5714A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10113101
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIC5714A
- Manufacturer's date: 2013\-05\-17
- NHTSA component: STEERING

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that the steering wheel Seek Up or Seek Down switches are inoperative or not working correctly. Dealer should advise the customer that these switches will not function for favorite operation until presets are saved to the radio.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10113101-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10113101-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Vehicles listed

- 2013 CADILLAC ATS
- 2013 CADILLAC SRX
- 2013 CADILLAC XTS

## Recalls for the same vehicles and component

- [2020291](/recalls/tc/2020291.md), 2020-06-25: Steering
- [2018463](/recalls/tc/2018463.md), 2018-08-30: Steering

## Other bulletins for the same vehicles and component

- [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- [13\-02\-32\-001H](/bulletins/11017868.md), 2025-05-06, Service bulletin: STEERING. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
- [16\-NA\-109](/bulletins/11014577.md), 2025-02-28, Service bulletin: STEERING. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
- [04\-06\-01\-029K](/bulletins/11011205.md), 2024-12-04, Service bulletin: POWER TRAIN; STEERING; ENGINE. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- [PIT5076C](/bulletins/10247717.md), 2023-12-26, Service bulletin: UNKNOWN OR OTHER; STEERING:ELECTRIC POWER ASSIST SYSTEM; ELECTRICAL SYSTEM. Learning Issues When Repairing Service Stability/Traction Message.
- [PIC5729](/bulletins/10247015.md), 2023-12-11, Service bulletin: STEERING. Squeak Noise Heard When Turning Steering Wheel.
- [PIC5727](/bulletins/10247009.md), 2023-12-11, Service bulletin: STEERING. Squeak Noise Heard When Turning Steering Wheel
- [PIC5714A](/bulletins/10246994.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM; STEERING. Steering Wheel Control Next Or Previous Favorite Switch Operation.
- [12275](/bulletins/10246665.md), 2023-12-11, Service bulletin: STEERING; ELECTRICAL SYSTEM. Service Update for Inventory Vehicles Only Steering Wheel Doesn't Heat, Horn Continuous, Battery Drain Expires December 31, 2013
- [130232001D](/bulletins/10246639.md), 2023-12-11, Service bulletin: STEERING. Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

JSON: [/v1/bulletins/10113101](/v1/bulletins/10113101)

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