# Service bulletin PIP4964B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10112960
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIP4964B
- Manufacturer's date: 2013\-04\-09
- NHTSA component: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM; FUEL SYSTEM, GASOLINE

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10112960-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10112960-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine, Exhaust and emissions, Fuel system, Fuel injection

## Trouble codes named

P2097, P2099

## Vehicles listed

- 2009 to 2013 BUICK ENCLAVE
- 2010 to 2013 BUICK LACROSSE
- 2004 to 2013 CADILLAC CTS
- 2004 to 2013 CADILLAC SRX
- 2005 to 2011 CADILLAC STS
- 2010 to 2013 CHEVROLET CAMARO
- 2008 to 2013 CHEVROLET EQUINOX
- 2009 to 2013 CHEVROLET TRAVERSE
- 2009 to 2013 GMC ACADIA
- 2010 to 2013 GMC TERRAIN
- 2008 to 2009 PONTIAC G8
- 2008 to 2009 PONTIAC TORRENT
- 2009 to 2010 SATURN OUTLOOK

## Other bulletins for the same vehicles and component

- [04\-06\-04\-051F](/bulletins/10209734.md), 2022-04-05, Service bulletin: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM; EQUIPMENT:MECHANICAL. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- [16NA383](/bulletins/10176607.md), 2020-06-22, Service bulletin: ENGINE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build\-up.
- [16NA383](/bulletins/10171878.md), 2020-03-02, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM. This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build\-up.
- [07\-06\-04\-025J](/bulletins/10140357.md), 2018-06-11, Service bulletin: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; ENGINE; FUEL SYSTEM, GASOLINE. This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no
- [PI1296](/bulletins/10138683.md), 2018-05-29, Service bulletin: ENGINE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL. This preliminary bulletin provides additional diagnoses for engine misfires, popping noise after cylinder head or fuel rail repair.
- [07\-06\-04\-025J](/bulletins/10138572.md), 2018-05-29, Service bulletin: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS; FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP. This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no
- [07\-06\-04\-025I](/bulletins/10137780.md), 2018-05-21, Service bulletin: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS; ENGINE. This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
- [16\-NA\-383](/bulletins/10137635.md), 2018-05-21, Service bulletin: EQUIPMENT; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS. This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
- [04\-06\-04\-051E](/bulletins/10137621.md), 2018-05-21, Service bulletin: EQUIPMENT; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS. This informational bulletin provides information for maintenance cleaning of the fuel injectors.
- [04\-06\-04\-051D](/bulletins/10137620.md), 2018-05-21, Service bulletin: EQUIPMENT; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS. This informational bulletin provides information for maintenance cleaning of the fuel injectors.

JSON: [/v1/bulletins/10112960](/v1/bulletins/10112960)

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