# Service bulletin PIC5784

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10112604
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIC5784
- Manufacturer's date: 2012\-11\-27
- NHTSA component: ELECTRICAL SYSTEM:IGNITION; STEERING:COLUMN

## NHTSA's summary

This Preliminary Information communication provides information to the technician a grunt or buzz noise heard from the steering column area when the Ignition is turned on and again when the Ignition is turned off and the driver door is opened. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2012/MC-10112604-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2012/MC-10112604-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Steering, Ignition, Steering column and wheel

## Vehicles listed

- 2013 CADILLAC ATS

## Other bulletins for the same vehicles and component

- [120089002A](/bulletins/10245761.md), 2023-12-04, Service bulletin: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER; EQUIPMENT. Requesting a New Key Code for Customer with Lost or Stolen Keys
- [PIC5650K](/bulletins/10237659.md), 2023-06-13, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:IGNITION. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- [18207 01](/bulletins/10212573.md), 2022-05-31, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:COLUMN; STEERING. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. \*\* Revised Parts Information \*\*
- [18207](/bulletins/10212570.md), 2022-05-31, Service bulletin: POWER TRAIN; STEERING:ELECTRIC POWER ASSIST SYSTEM; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; WHEELS; STEERING; AIR BAGS; ENGINE AND ENGINE COOLING; STEERING:COLUMN. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced.
- [21NA147](/bulletins/10200146.md), 2021-08-09, Service bulletin: ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ENGINE AND ENGINE COOLING. This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp \(MIL\) Illuminated?.
- [PIC6025D](/bulletins/10160993.md), 2019-06-10, Service bulletin: STEERING; STEERING: STEERING WHEEL/HANDLE BAR. This Preliminary Information communication provides the technician with a diagnostic tip for vehicles with intermittent no crack with a "Turn Steering Wheel Start Vehicle Again". If there is a Diagnostic Trouble Code B305A stored history in the Body Control Module it may have been caused by a bound up steering wheel. Review the owner?s manual Starting the Vehicle Messages section with the customer.
- [PI1009](/bulletins/10134752.md), 2018-04-23, Service bulletin: ELECTRICAL SYSTEM:IGNITION; EQUIPMENT:APPLIANCE:AIR CONDITIONER. This preliminary informational bulletin provides information for Diagnostic Tips for DTCs P0097, P00F4, P0113, P2229 and/or P0102 Set
- [PI0993](/bulletins/10134720.md), 2018-04-23, Service bulletin: STEERING:COLUMN. This preliminary informational bulletin provides information for Service Column Lock DIC Message with DTC B101D Stored concern.
- [PI1098A](/bulletins/10114292.md), 2017-08-15, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:IGNITION. This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
- [PIT5444C](/bulletins/10114088.md), 2017-08-15, Service bulletin: ELECTRICAL SYSTEM:IGNITION; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the \“i\” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

JSON: [/v1/bulletins/10112604](/v1/bulletins/10112604)

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