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Service bulletin PIT5072C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10112496
Published by NHTSA2017-08-15
Manufacturer's numberPIT5072C
Manufacturer's date2012-10-19
NHTSA componentSTRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS; STRUCTURE:BODY:HATCHBACK/LIFTGATE

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that after opening the power liftgate, it will not stay in the full open position and may drift down a few inches before coming to a rest. Technician will ensure the vehicle does not have the incorrect strut mounting brackets installed.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
CHEVROLET EQUINOX2010, 2011, 2012
GMC TERRAIN2010, 2011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PI0716A2024-04-29. Service bulletin. Road Debris (Mud) on Rocker Panel at Front Door Area.
PI0281K2024-02-14. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
142712024-01-16. Service bulletin. Power Seat Height Adjuster Bolt
PIT51992023-12-26. Service bulletin. Whistle Wind Noise From Drivers Side Mirror Area.
PIT5072D2023-12-26. Service bulletin. Power Liftgate Does Not Stay Fully Open Or Drifts Down A Few Inches
PIT5072C2023-12-26. Service bulletin. Power Liftgate Does Not Stay Fully Open Or Drifts Down A Few Inches.
PIT5012E2023-12-26. Service bulletin. Antenna Mast Broken Off From Antenna Base Mount Low Profile Antenna Available
PIT4994D2023-12-26. Service bulletin. Liftgate Rattles Over Rough Roads.