Service bulletin PIP5220A
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10112214 |
| Published by NHTSA | 2017-08-15 |
| Manufacturer's number | PIP5220A |
| Manufacturer's date | 2014-09-09 |
| NHTSA component | EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
NHTSA's summary
This Preliminary Information communication provides information to the technician about vehicles that may have a repeat service 4 wheel drive message. Technician may find Diagnostic Trouble Codes C0398, C038D or C0397. Technician will need to reprogram the Transfer case control module with latest software available through tis2web. If the vehicle has Regular Production Option Code (NQH) and has a Diagnostic Trouble Code C0398 setting after being Dinghy towed please see the latest version of PIP5217. If the vehicle has a Diagnostic Trouble Code C0398, inspect circuits 7477, 7478, 7479 for any terminal or connection issues between the B2227 Gear Position Sensor and the Transfer Case Control Module and repair as needed.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Equipment and accessories, Transmission and driveline, Software, Transfer case
Trouble codes named
B2227, C038D, C0397, C0398
| CADILLAC ESCALADE | 2015 |
|---|---|
| CADILLAC ESCALADE ESV | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 1500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 2500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SUBURBAN | 2015 |
| CHEVROLET TAHOE | 2015 |
| GMC SIERRA 1500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 2500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON | 2015 |
| GMC YUKON XL | 2015 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V289000 | 2026-05-07. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
|---|---|
| 14V374000 | 2014-06-27. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| 14V301000 | 2014-06-06. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
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| PIP4902Q | 2023-01-30. Service bulletin. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. |
| 15-NA-083 | 2021-04-20. Service bulletin. Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System (SPS), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During reprogramming, an interruption can cause the module to lock up. A module reset may recover the TCM |
| 21NA010 | 2021-03-01. Service bulletin. This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return. |