# Service bulletin PIC6024 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10112205 - Published by NHTSA: 2017\-08\-15 - Manufacturer's number: PIC6024 - Manufacturer's date: 2014\-08\-29 - NHTSA component: EQUIPMENT:ELECTRICAL ## NHTSA's summary This Preliminary Information communication provides information to the technician about vehicles that will not connect to OnStar. Technician may find Diagnostic Trouble Code B2470\-04 set in the Vehicle Communication Interface Module also a red LED on the OnStar keypad will be on. Technician will need to follow published diagnostics for the Diagnostic Trouble Code. If the diagnostics lead to replacement of the Vehicle Communication Interface Module read the OnStar Customer Identifier using Global Diagnostic System 2. If the value falls in range the technician will need to remove power from the module for 5 minutes. After the power cycle was performed, check for the Diagnostic Trouble Code to be set current or history. If the Diagnostic Trouble Code is current replace the module. If the Diagnostic Trouble Code is history no further action is required. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10112205-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10112205-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Trouble codes named B2470 ## Vehicles listed - 2014 to 2015 BUICK ENCLAVE - 2014 to 2015 BUICK ENCORE - 2014 to 2015 BUICK LACROSSE - 2014 to 2015 BUICK REGAL - 2014 to 2015 BUICK VERANO - 2014 to 2015 CADILLAC ATS - 2014 to 2015 CADILLAC CTS - 2014 to 2015 CADILLAC ELR - 2014 to 2015 CADILLAC ESCALADE - 2014 to 2015 CADILLAC ESCALADE ESV - 2014 to 2015 CADILLAC SRX - 2014 to 2015 CADILLAC XTS - 2014 CHEVROLET AVEO - 2014 to 2015 CHEVROLET CAMARO - 2014 to 2015 CHEVROLET CAPRICE POLICE PURSUIT - 2014 to 2015 CHEVROLET CAPTIVA - 2014 to 2015 CHEVROLET CHEVEROLET SS - 2015 CHEVROLET CITY EXPRESS - 2014 CHEVROLET COLORADO - 2015 CHEVROLET COLORADO - 2014 to 2015 CHEVROLET CORVETTE - 2014 to 2015 CHEVROLET CRUZE - 2014 to 2015 CHEVROLET EQUINOX - 2014 to 2015 CHEVROLET EXPRESS - 2014 to 2015 CHEVROLET IMPALA - 2014 to 2015 CHEVROLET MALIBU - 2014 to 2015 CHEVROLET N300 - 2014 CHEVROLET ORLANDO - 2014 CHEVROLET SILVERADO - 2014 CHEVROLET SILVERADO 1500 - 2014 CHEVROLET SILVERADO 2500 - 2014 to 2015 CHEVROLET SONIC - 2014 to 2015 CHEVROLET SPARK - 2014 to 2015 CHEVROLET SPARK EV - 2014 to 2015 CHEVROLET SUBURBAN - 2014 to 2015 CHEVROLET TAHOE - 2014 to 2015 CHEVROLET TRAVERSE - 2014 to 2015 CHEVROLET TRAX - 2014 to 2015 CHEVROLET VOLT - 2014 to 2015 GMC ACADIA - 2015 GMC CANYON - 2014 to 2015 GMC SAVANA - 2015 GMC SIERRA - 2014 GMC SIERRA 1500 - 2014 GMC SIERRA 2500 - 2014 to 2015 GMC TERRAIN - 2014 to 2015 GMC YUKON - 2014 GMC YUKON XL - 2015 GMC YUKON XL ## Recalls for the same vehicles and component - [2018212](/recalls/tc/2018212.md), 2018-04-27: Accessories - [18V267000](/recalls/nhtsa/18V267000.md), 2018-04-26: EQUIPMENT - [16V422000](/recalls/nhtsa/16V422000.md), 2016-06-10: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. - [16V257000](/recalls/nhtsa/16V257000.md), 2016-04-28: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. - [13V544000](/recalls/nhtsa/13V544000.md), 2015-10-30: EQUIPMENT:OTHER:LABELS - [15V416000](/recalls/nhtsa/15V416000.md), 2015-06-30: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. - [15V162000](/recalls/nhtsa/15V162000.md), 2015-03-20: EQUIPMENT:OTHER:LABELS - [14V706000](/recalls/nhtsa/14V706000.md), 2014-11-05: EQUIPMENT ADAPTIVE/MOBILITY - [2014274](/recalls/tc/2014274.md), 2014-07-03: Accessories - [14V417000](/recalls/nhtsa/14V417000.md), 2014-07-02: EQUIPMENT:ELECTRICAL ## Other bulletins for the same vehicles and component - [PI0572B](/bulletins/10254240.md), 2024-05-06, Service bulletin: EQUIPMENT. Information on COAX Repair Kit Availability. - [PI0408A](/bulletins/10254205.md), 2024-05-06, Service bulletin: TIRES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Information on Tire Rotation Recommendations. - [PI0718B](/bulletins/10253616.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Audio System Speaker Rattle, Buzz Noise, Poor Sound - [PI0688F](/bulletins/10253605.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call. - [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. - [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. - [PIP5132](/bulletins/10253375.md), 2024-04-22, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN. Diesel Oxidation Converter Particulate Filter Part Restriction. - [PIP5129B](/bulletins/10253369.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Engine Exchange Program for 2014 Model Year Has Ended. - [PIP5129](/bulletins/10253368.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Turbo Charged Engine Exchange Program - [PIP5128](/bulletins/10253367.md), 2024-04-22, Service bulletin: EQUIPMENT. NOX Catalytic Converter. 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