# Service bulletin PIC5687D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10112082
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIC5687D
- Manufacturer's date: 2014\-05\-23
- NHTSA component: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over\-the\-Air" value. If the "Firmware Over\-the\-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10112082-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10112082-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2011 to 2012 BUICK ENCLAVE
- 2011 to 2012 BUICK LACROSSE
- 2011 BUICK LUCERNE
- 2012 BUICK LUCERNE
- 2011 to 2012 BUICK REGAL
- 2012 BUICK VERANO
- 2011 to 2012 CADILLAC CTS
- 2011 CADILLAC DTS
- 2011 to 2012 CADILLAC ESCALADE
- 2011 to 2012 CADILLAC ESCALADE ESV
- 2011 to 2012 CADILLAC ESCALADE EXT
- 2011 to 2012 CADILLAC SRX
- 2011 CADILLAC STS
- 2011 to 2012 CHEVROLET AVALANCHE
- 2011 CHEVROLET AVEO
- 2011 to 2012 CHEVROLET CAMARO
- 2011 to 2012 CHEVROLET CAPRICE
- 2011 to 2012 CHEVROLET CAPTIVA
- 2011 to 2012 CHEVROLET COLORADO
- 2011 to 2012 CHEVROLET CORVETTE
- 2011 to 2012 CHEVROLET CRUZE
- 2011 to 2012 CHEVROLET EQUINOX
- 2011 to 2012 CHEVROLET EXPRESS
- 2011 CHEVROLET HHR
- 2011 to 2012 CHEVROLET IMPALA
- 2011 to 2012 CHEVROLET MALIBU
- 2012 CHEVROLET ORLANDO
- 2011 to 2012 CHEVROLET SILVERADO
- 2012 CHEVROLET SONIC
- 2011 to 2012 CHEVROLET SUBURBAN
- 2011 to 2012 CHEVROLET TAHOE
- 2011 to 2012 CHEVROLET TRAVERSE
- 2011 to 2012 CHEVROLET VOLT
- 2011 to 2012 GMC ACADIA
- 2011 to 2012 GMC CANYON
- 2011 to 2012 GMC SAVANA
- 2011 to 2012 GMC SIERRA
- 2011 to 2012 GMC SIERRA DENALI
- 2011 to 2012 GMC TERRAIN
- 2011 to 2012 GMC YUKON
- 2011 to 2012 GMC YUKON DENALI
- 2011 to 2012 GMC YUKON DENALI XL
- 2011 GMC YUKON XL
- 2012 GMC YUKON XL
- 2011 PONTIAC G3

## Other bulletins for the same vehicles and component

- [PIP5146](/bulletins/10253405.md), 2024-04-22, Service bulletin: SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE; ELECTRICAL SYSTEM:SOFTWARE. Chatter Or Bind Feel On Turns.
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [PIC5741B](/bulletins/10247034.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Multiple DTCs Set When Using Scan Tool Device.
- [PIC5741A](/bulletins/10247033.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. Multiple DTCs Set When Using Scan Tool Device.
- [PIC5687C](/bulletins/10246982.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Checking Smartphone Bluetooth Software Update Status
- [PIC5677A](/bulletins/10246981.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Timeshift Function Inoperative.
- [PIC5656A](/bulletins/10246973.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Outside Ambient Temperature Display Missing.
- [130089004H](/bulletins/10246623.md), 2023-12-11, Service bulletin: VISIBILITY:WINDSHIELD; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:LIGHTING CONTROL MODULE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; VEHICLE SPEED CONTROL:THROTTLE:THROTTLE POSITION SENSOR \(TPS\). Car and Truck Fix it Right the First Time Issues
- [130089003](/bulletins/10246614.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Vehicle Software Enhancements
- [PIP5632G](/bulletins/10230683.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

JSON: [/v1/bulletins/10112082](/v1/bulletins/10112082)

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