WenmarOpen by Wenmar Pro

Service bulletin PIC5927C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10112035
Published by NHTSA2017-08-15
Manufacturer's numberPIC5927C
Manufacturer's date2014-01-28
NHTSA componentSERVICE BRAKES, AIR:DISC:CALIPER; SERVICE BRAKES

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that may have a rear brake noise that occurs first brake apply when backing up but can also occur in drive. Technician should install damper part number 13343688 and bolt part number 13368153 in place of the rear upper caliper mounting bolts. If the concern is still present after the repair do not replace any other parts engineering is working on this concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Brakes, Brake caliper

Vehicles listed
BUICK ENCORE2013, 2014
CHEVROLET TRAX2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIC5927A2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have a rear brake noise that occurs first brake apply when backing up but can also occur in drive. Technician will install damper P/N 13343688 and bolt P/N 13343686 in place of the rear upper caliper mounting bolts.
PIC59272017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have a rear brake noise that occurs first brake apply when backing up but can also occur in drive. Technician will install damper P/N 13343688 and bolt P/N 13343686 in place of the rear upper caliper mounting bolts.
PIC5927B2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have a rear brake noise that occurs first brake apply when backing up but can also occur in drive. Technician will install damper P/N 13343688 and bolt P/N 13343686 in place of the rear upper caliper mounting bolts.