# Service bulletin PIP4964C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10111995
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIP4964C
- Manufacturer's date: 2014\-01\-16
- NHTSA component: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10111995-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10111995-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Engine, Exhaust and emissions, Instrument cluster

## Trouble codes named

P2097, P2099

## Vehicles listed

- 2009 to 2014 BUICK ENCLAVE
- 2010 to 2014 BUICK LACROSSE
- 2013 to 2014 CADILLAC ATS
- 2004 to 2013 CADILLAC CTS
- 2004 to 2014 CADILLAC SRX
- 2005 to 2011 CADILLAC STS
- 2013 to 2014 CADILLAC XTS
- 2010 to 2014 CHEVROLET CAMARO
- 2008 to 2014 CHEVROLET EQUINOX
- 2009 to 2014 CHEVROLET TRAVERSE
- 2009 to 2014 GMC ACADIA
- 2010 to 2014 GMC TERRAIN
- 2008 to 2009 PONTIAC G8
- 2008 to 2009 PONTIAC TORRENT
- 2009 to 2010 SATURN OUTLOOK

## Recalls for the same vehicles and component

- [14V223000](/recalls/nhtsa/14V223000.md), 2014-04-30: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; FUEL SYSTEM, GASOLINE

## Other bulletins for the same vehicles and component

- [PIE0285](/bulletins/10252889.md), 2024-04-08, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Engineering Information.
- [PIT5195B](/bulletins/10247748.md), 2023-12-26, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Speedometer Needle Accuracy Information.
- [PIT5176B](/bulletins/10247734.md), 2023-12-26, Service bulletin: EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STRUCTURE:BODY:HOOD. Intermittent Theft Deterrent Alarm or Horn or Hood Ajar Message
- [PIT5176](/bulletins/10247733.md), 2023-12-26, Service bulletin: STRUCTURE:BODY:HOOD; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Intermittent Hood Ajar Message.
- [PIT4720C](/bulletins/10247668.md), 2023-12-26, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage.
- [PIT4534D](/bulletins/10247657.md), 2023-12-26, Service bulletin: ELECTRICAL SYSTEM:WIRING:POSITION/LIMIT SENSOR/SWITCH; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; UNKNOWN OR OTHER; AIR BAGS. Diagnostic Tip \- Driver Information Center \(DIC\) Switch Buttons Are Inoperative.
- [PIT5195B](/bulletins/10247093.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Speedometer Needle Accuracy Information.
- [PIT5176](/bulletins/10247078.md), 2023-12-11, Service bulletin: STRUCTURE:BODY:HOOD; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Intermittent Hood Ajar Message.
- [PIC5741B](/bulletins/10247034.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Multiple DTCs Set When Using Scan Tool Device.
- [PIC5741A](/bulletins/10247033.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. Multiple DTCs Set When Using Scan Tool Device.

JSON: [/v1/bulletins/10111995](/v1/bulletins/10111995)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20PIP4964C&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10111995&vehicle=Service%20bulletin%20PIP4964C)