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Service bulletin PIP4964C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10111995
Published by NHTSA2017-08-15
Manufacturer's numberPIP4964C
Manufacturer's date2014-01-16
NHTSA componentENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine, Exhaust and emissions, Instrument cluster

Trouble codes named

P2097, P2099

Vehicles listed
BUICK ENCLAVE2009, 2010, 2011, 2012, 2013, 2014
BUICK LACROSSE2010, 2011, 2012, 2013, 2014
CADILLAC ATS2013, 2014
CADILLAC CTS2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
CADILLAC SRX2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CADILLAC STS2005, 2006, 2007, 2008, 2009, 2010, 2011
CADILLAC XTS2013, 2014
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014
CHEVROLET EQUINOX2008, 2009, 2010, 2011, 2012, 2013, 2014
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014
GMC ACADIA2009, 2010, 2011, 2012, 2013, 2014
GMC TERRAIN2010, 2011, 2012, 2013, 2014
PONTIAC G82008, 2009
PONTIAC TORRENT2008, 2009
SATURN OUTLOOK2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V2230002014-04-30. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; FUEL SYSTEM, GASOLINE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIE02852024-04-08. Service bulletin. Engineering Information.
PIT5195B2023-12-26. Service bulletin. Speedometer Needle Accuracy Information.
PIT5176B2023-12-26. Service bulletin. Intermittent Theft Deterrent Alarm or Horn or Hood Ajar Message
PIT51762023-12-26. Service bulletin. Intermittent Hood Ajar Message.
PIT4720C2023-12-26. Service bulletin. Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage.
PIT4534D2023-12-26. Service bulletin. Diagnostic Tip - Driver Information Center (DIC) Switch Buttons Are Inoperative.
PIT5195B2023-12-11. Service bulletin. Speedometer Needle Accuracy Information.
PIT51762023-12-11. Service bulletin. Intermittent Hood Ajar Message.
PIC5741B2023-12-11. Service bulletin. Multiple DTCs Set When Using Scan Tool Device.
PIC5741A2023-12-11. Service bulletin. Multiple DTCs Set When Using Scan Tool Device.