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Service bulletin PIT5246

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10111994
Published by NHTSA2017-08-15
Manufacturer's numberPIT5246
Manufacturer's date2014-01-16
NHTSA componentSTRUCTURE:BODY:HATCHBACK/LIFTGATE

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have a clunk or pop type noise coming from the power lift-gate assembly when the lift-gate reaches the full open position. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
BUICK ENCLAVE2014
CHEVROLET TRAVERSE2014
GMC ACADIA2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PI0281K2024-02-14. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
14048A2023-12-11. Service bulletin. F/CMVSS NONCOMPLIANCE RECALL - Transmission Shift Cable Adjuster Body Francture
99-08-51-001F2023-07-14. Service bulletin. This service bulletin provides information on Paintless Dent Repair Process.
PI0281J2023-05-04. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PI0754F2023-03-03. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
PIP5358B2022-06-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PI0653F2022-06-13. Service bulletin. This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.