# Service bulletin PIC5996

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10111834
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIC5996
- Manufacturer's date: 2014\-04\-29
- NHTSA component: SEATS; STEERING; WHEELS; EQUIPMENT:APPLIANCE:AIR CONDITIONER

## NHTSA's summary

This Preliminary Information communication provides information to the technician about when the heated ventilated seat, rear defogger, heated steering wheel and Heater\-Vent\-Air Conditioning operation will occur during remote vehicle start event. During a Remote Vehicle Start event, the heated seats will turn to the high setting when the ambient temperature is below 50 degrees Fahrenheit \(10 degrees Celsius\). During a remote start event, the ventilated seats will turn to the high setting when the ambient temperature is above 80 degrees Fahrenheit \(27 degrees Celsius\). During a remote start event, the rear window defogger will turn on if the outside temperature is 44 degrees Fahrenheit \(7 degrees Celsius\) or below. The heated steering wheel does not turn on during a remote start event. During a remote start event, the Heater\-Vent\-Air Conditioning system will operate using the settings they were last set at when the car was shut off prior to the remote vehicle start event.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10111834-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10111834-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Heating and air conditioning, Seats, Steering, Wheels

## Vehicles listed

- 2013 to 2014 CADILLAC ATS
- 2014 CADILLAC CTS
- 2010 to 2014 CADILLAC SRX
- 2013 to 2014 CADILLAC XTS

## Recalls for the same vehicles and component

- [2020291](/recalls/tc/2020291.md), 2020-06-25: Steering
- [18V595000](/recalls/nhtsa/18V595000.md), 2018-09-07: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- [2018463](/recalls/tc/2018463.md), 2018-08-30: Steering
- [15V558000](/recalls/nhtsa/15V558000.md), 2015-09-03: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- [2014343](/recalls/tc/2014343.md), 2014-08-11: Seats And Restraints
- [2014315](/recalls/tc/2014315.md), 2014-07-29: Seats And Restraints
- [2014311](/recalls/tc/2014311.md), 2014-07-23: Seats And Restraints
- [14V447000](/recalls/nhtsa/14V447000.md), 2014-07-23: SEATS:FRONT ASSEMBLY:POWER ADJUST
- [14V446000](/recalls/nhtsa/14V446000.md), 2014-07-23: SEATS
- [2014278](/recalls/tc/2014278.md), 2014-07-03: Steering

## Other bulletins for the same vehicles and component

- [25\-NA\-156](/bulletins/11026104.md), 2025-12-04, Service bulletin: WHEELS. This service bulletin provides information on Tire Sidewall Irregularities.
- [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- [13\-02\-32\-001H](/bulletins/11017868.md), 2025-05-06, Service bulletin: STEERING. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
- [08\-03\-10\-006I](/bulletins/11017016.md), 2025-04-15, Service bulletin: WHEELS. This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
- [16\-NA\-109](/bulletins/11014577.md), 2025-02-28, Service bulletin: STEERING. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
- [21\-NA\-043](/bulletins/11014230.md), 2025-02-12, Service bulletin: VISIBILITY/WIPER; SERVICE BRAKES; ENGINE; ELECTRICAL SYSTEM; WHEELS. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer.
- [21\-NA\-043](/bulletins/11011709.md), 2024-12-10, Service bulletin: STRUCTURE:BODY; WHEELS; ENGINE; SERVICE BRAKES; UNKNOWN OR OTHER. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer.
- [04\-06\-01\-029K](/bulletins/11011205.md), 2024-12-04, Service bulletin: POWER TRAIN; STEERING; ENGINE. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- [13\-03\-10\-001L](/bulletins/11010422.md), 2024-11-09, Service bulletin: WHEELS. This service bulletin provides information on summer tire performance and tire cold weather cracking.
- [17\-NA\-087](/bulletins/11009461.md), 2024-10-29, Service bulletin: WHEELS; SUSPENSION. This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

JSON: [/v1/bulletins/10111834](/v1/bulletins/10111834)

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