# Service bulletin PIT4911W A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10111792 - Published by NHTSA: 2017\-08\-15 - Manufacturer's number: PIT4911W - Manufacturer's date: 2014\-04\-08 - NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. ## NHTSA's summary This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10111792-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10111792-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Vehicles listed - 2013 to 2014 BUICK ENCLAVE - 2013 to 2014 BUICK ENCORE - 2013 to 2014 BUICK LACROSSE - 2013 to 2014 BUICK REGAL - 2013 to 2014 BUICK VERANO - 2013 to 2014 CADILLAC ATS - 2013 to 2014 CADILLAC CTS - 2014 CADILLAC ELR - 2013 to 2015 CADILLAC ESCALADE - 2013 to 2015 CADILLAC ESCALADE ESV - 2013 CADILLAC ESCALADE EXT - 2013 to 2014 CADILLAC SRX - 2013 to 2014 CADILLAC XTS - 2013 CHEVROLET AVALANCHE - 2013 to 2014 CHEVROLET CAMARO - 2014 CHEVROLET CHEVEROLET SS - 2013 to 2014 CHEVROLET CORVETTE - 2013 to 2014 CHEVROLET CRUZE - 2013 to 2014 CHEVROLET EQUINOX - 2013 to 2014 CHEVROLET EXPRESS - 2014 CHEVROLET IMPALA - 2013 to 2014 CHEVROLET MALIBU - 2014 CHEVROLET SILVERADO 1500 - 2013 to 2015 CHEVROLET SILVERADO 2500 - 2013 CHEVROLET SILVERADO 3500 - 2013 to 2014 CHEVROLET SONIC - 2013 to 2014 CHEVROLET SPARK - 2013 to 2015 CHEVROLET SUBURBAN - 2013 to 2015 CHEVROLET TAHOE - 2013 to 2014 CHEVROLET TRAVERSE - 2013 to 2014 CHEVROLET VOLT - 2013 to 2014 GMC ACADIA - 2013 to 2014 GMC SAVANA - 2014 GMC SIERRA 1500 - 2013 to 2015 GMC SIERRA 2500 - 2013 GMC SIERRA DENALI - 2015 GMC SIERRA DENALI - 2013 to 2014 GMC TERRAIN - 2013 to 2015 GMC YUKON - 2013 GMC YUKON DENALI - 2013 GMC YUKON DENALI XL - 2013 to 2014 GMC YUKON XL - 2015 GMC YUKON XL ## Recalls for the same vehicles and component - [2018212](/recalls/tc/2018212.md), 2018-04-27: Accessories - [18V267000](/recalls/nhtsa/18V267000.md), 2018-04-26: EQUIPMENT - [16V257000](/recalls/nhtsa/16V257000.md), 2016-04-28: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. - [13V544000](/recalls/nhtsa/13V544000.md), 2015-10-30: EQUIPMENT:OTHER:LABELS - [14V706000](/recalls/nhtsa/14V706000.md), 2014-11-05: EQUIPMENT ADAPTIVE/MOBILITY - [2014274](/recalls/tc/2014274.md), 2014-07-03: Accessories - [14V417000](/recalls/nhtsa/14V417000.md), 2014-07-02: EQUIPMENT:ELECTRICAL - [14V345000](/recalls/nhtsa/14V345000.md), 2014-06-18: EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL - [2014216](/recalls/tc/2014216.md), 2014-06-06: Accessories - [2013460](/recalls/tc/2013460.md), 2013-12-20: Accessories ## Other bulletins for the same vehicles and component - [PI0572B](/bulletins/10254240.md), 2024-05-06, Service bulletin: EQUIPMENT. Information on COAX Repair Kit Availability. - [PI0488C](/bulletins/10254219.md), 2024-05-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN. Diagnostic Information for Transmission. - [PI0476A](/bulletins/10254216.md), 2024-05-06, Service bulletin: EQUIPMENT. Revised Installation Instructions for Accessory Windbreak. - [PI0408A](/bulletins/10254205.md), 2024-05-06, Service bulletin: TIRES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Information on Tire Rotation Recommendations. - [PI0718B](/bulletins/10253616.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Audio System Speaker Rattle, Buzz Noise, Poor Sound - [PI0693C](/bulletins/10253609.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL. - [PI0688F](/bulletins/10253605.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call. - [PI0688E](/bulletins/10253604.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call. - [PI0688D](/bulletins/10253603.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call. - [PI0663F](/bulletins/10253595.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Factory Settings Option Inoperable, Radio Display Information May Not Match. 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