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Service bulletin 16-NA-395

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10111763
Published by NHTSA2017-08-15
Manufacturer's number16-NA-395
Manufacturer's date2016-12-01
NHTSA componentSTRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS; STRUCTURE:BODY:DOOR

NHTSA's summary

This informational bulletin provides information for technicians that upon removal of a front door trim panel, two high retention retainers will break but must be replaced with same high retention retainers to properly secure the door trim.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
BUICK ENVISION2016, 2017
BUICK LACROSSE2016, 2017
CADILLAC XT52017
CHEVROLET BOLT EV2017
CHEVROLET CAMARO2016, 2017
CHEVROLET COLORADO2016, 2017
CHEVROLET CRUZE2016, 2017
CHEVROLET IMPALA2016, 2017
CHEVROLET MALIBU2016, 2017
CHEVROLET VOLT2016, 2017
GMC ACADIA2017
GMC CANYON2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V8450002023-12-14. SEAT BELTS:PRETENSIONER; STRUCTURE:BODY:ROOF AND PILLARS
22V9300002022-12-15. SEAT BELTS:PRETENSIONER; STRUCTURE:BODY:ROOF AND PILLARS
17V4120002017-06-29. STRUCTURE
20161162016-03-11. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
18-NA-0692025-05-06. Service bulletin. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set.
24-NA-0032025-04-15. Service bulletin. This technical bulletin provides a procedure to correct the condition of Sunroof Wind / Air Deflector Inoperative.
05-08-51-001L2025-03-08. Service bulletin. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
22-NA-2442025-02-12. Service bulletin. This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
PIC6163D2025-02-10. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have several fasteners, located on either side of the hood latch, appear to be loose. Do not tighten, or otherwise move these two fasteners. These fasteners are part of the front fascia support bracket. They have a preset gap by design, and they have Loctite applied to the threads of the fastener so that this preset gap does not change.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
12-08-51-002R2024-12-10. Service bulletin. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIC6470A2024-12-05. Service bulletin. This Preliminary Information communicates a way to assist dealership technicians in diagnosing a Top Not Secure message on the DIC.
17-NA-3572024-11-20. Service bulletin. This service bulletin provides repair information to correct a customer concern of noise or malfunction of trim door on broken quarter upper trim panel, possible convertible top inoperative.