# Service bulletin 05\-03\-08\-002H A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10111743 - Published by NHTSA: 2017\-08\-15 - Manufacturer's number: 05\-03\-08\-002H - Manufacturer's date: 2016\-12\-09 - NHTSA component: SUSPENSION:FRONT:SHOCK ABSORBER ## NHTSA's summary This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10111743-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10111743-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Suspension, Shocks and struts ## Vehicles listed - 2016 to 2017 BUICK CASCADA - 2008 to 2017 BUICK ENCLAVE - 2013 to 2017 BUICK ENCORE - 2016 to 2017 BUICK ENVISION - 2007 to 2017 BUICK LACROSSE - 2007 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2007 BUICK RAINIER - 2011 to 2017 BUICK REGAL - 2007 BUICK RENDEZVOUS - 2007 BUICK TERRAZA - 2008 BUICK TERRAZA - 2012 to 2017 BUICK VERANO - 2013 to 2017 CADILLAC ATS - 2016 CADILLAC CT6 - 2017 CADILLAC CT6 PLUG\-IN HYBRID - 2007 to 2017 CADILLAC CTS - 2007 to 2011 CADILLAC DTS - 2014 to 2017 CADILLAC ELR - 2007 to 2017 CADILLAC ESCALADE - 2007 to 2016 CADILLAC ESCALADE ESV - 2017 CADILLAC ESCALADE ESV - 2007 to 2013 CADILLAC ESCALADE EXT - 2007 to 2016 CADILLAC SRX - 2007 to 2011 CADILLAC STS - 2007 to 2009 CADILLAC XLR - 2017 CADILLAC XT5 - 2013 to 2017 CADILLAC XTS - 2007 to 2013 CHEVROLET AVALANCHE - 2009 to 2011 CHEVROLET AVEO - 2017 CHEVROLET BOLT EV - 2007 to 2009 CHEVROLET C SERIES - 2010 to 2017 CHEVROLET CAMARO - 2011 to 2017 CHEVROLET CAPRICE - 2013 to 2015 CHEVROLET CAPTIVA - 2012 CHEVROLET CAPTIVA SPORT - 2014 to 2017 CHEVROLET CHEVEROLET SS - 2015 to 2016 CHEVROLET CITY EXPRESS - 2007 to 2010 CHEVROLET COBALT - 2007 to 2012 CHEVROLET COLORADO - 2015 to 2017 CHEVROLET COLORADO - 2007 to 2017 CHEVROLET CORVETTE - 2011 to 2017 CHEVROLET CRUZE - 2007 to 2017 CHEVROLET EQUINOX - 2007 to 2017 CHEVROLET EXPRESS - 2007 to 2011 CHEVROLET HHR - 2007 to 2017 CHEVROLET IMPALA - 2017 CHEVROLET LOW CAB FORWARD 4500 - 2017 CHEVROLET LOW CAB FORWARD 5500 - 2007 to 2017 CHEVROLET MALIBU - 2007 CHEVROLET MONTE CARLO - 2017 CHEVROLET N300 MAX - 2012 to 2014 CHEVROLET ORLANDO - 2017 CHEVROLET SILVERADO - 2007 to 2011 CHEVROLET SILVERADO 1500 - 2014 CHEVROLET SILVERADO 1500 - 2007 to 2016 CHEVROLET SILVERADO 2500 - 2013 CHEVROLET SILVERADO 3500 - 2016 to 2017 CHEVROLET SILVERADO 3500 - 2012 to 2017 CHEVROLET SONIC - 2013 to 2016 CHEVROLET SPARK - 2014 to 2016 CHEVROLET SPARK EV - 2007 to 2017 CHEVROLET SUBURBAN - 2009 CHEVROLET T SERIES - 2007 to 2017 CHEVROLET TAHOE - 2007 to 2009 CHEVROLET TRAILBLAZER - 2009 to 2017 CHEVROLET TRAVERSE - 2013 to 2017 CHEVROLET TRAX - 2007 to 2009 CHEVROLET UPLANDER - 2011 to 2017 CHEVROLET VOLT - 2007 to 2010 CHEVROLET W\-SERIES - 2007 to 2017 GMC ACADIA - 2007 to 2009 GMC C SERIES - 2007 to 2012 GMC CANYON - 2015 to 2017 GMC CANYON - 2007 to 2009 GMC ENVOY - 2010 GMC G VAN BUS - 2007 to 2017 GMC SAVANA - 2017 GMC SIERRA - 2014 GMC SIERRA 1500 - 2007 to 2016 GMC SIERRA 2500 - 2007 to 2013 GMC SIERRA DENALI - 2015 to 2016 GMC SIERRA DENALI - 2010 to 2017 GMC TERRAIN - 2007 to 2010 GMC TOPKICK - 2007 to 2010 GMC W\-SERIES - 2007 to 2017 GMC YUKON - 2007 to 2013 GMC YUKON DENALI - 2007 to 2013 GMC YUKON DENALI XL - 2007 to 2011 GMC YUKON XL - 2012 to 2014 GMC YUKON XL - 2015 to 2017 GMC YUKON XL - 2007 to 2010 HUMMER H2 - 2007 to 2010 HUMMER H3 - 2008 to 2010 PONTIAC G3 - 2007 to 2010 PONTIAC G5 - 2007 to 2010 PONTIAC G6 - 2008 to 2010 PONTIAC G8 - 2007 to 2008 PONTIAC GRAND PRIX - 2007 to 2009 PONTIAC MONTANA - 2007 to 2009 PONTIAC PURSUIT - 2007 to 2010 PONTIAC SOLSTICE - 2007 to 2009 PONTIAC TORRENT - 2007 to 2010 PONTIAC VIBE - 2009 SAAB 9\-3 - 2009 to 2010 SAAB 9\-5 - 2007 to 2009 SAAB 9\-7X - 2008 to 2009 SATURN ASTRA - 2007 to 2010 SATURN AURA - 2007 SATURN ION - 2007 to 2010 SATURN OUTLOOK - 2007 SATURN RELAY - 2008 SATURN RELAY - 2007 to 2010 SATURN SKY - 2007 to 2010 SATURN VUE ## Recalls for the same vehicles and component - [14V377000](/recalls/nhtsa/14V377000.md), 2014-06-26: SUSPENSION:REAR:SHOCK ABSORBER ## Other bulletins for the same vehicles and component - [14302](/bulletins/10248763.md), 2024-01-16, Service bulletin: SUSPENSION:REAR:SHOCK ABSORBER. Replace Both Rear Shocks - [19\-NA\-110](/bulletins/10244698.md), 2023-11-02, Service bulletin: SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION; STRUCTURE. This service bulletin provides information for dealers/technicians on visible cracks in shock tower near the strut top mount. - [18\-NA\-275](/bulletins/10244697.md), 2023-11-02, Service bulletin: SUSPENSION; SUSPENSION:FRONT:MACPHERSON STRUT; EQUIPMENT. This service bulletin provides information on a small allowable amount of grease seepage from a brass or gold colored fitting located at the bottom of the strut assemblies, which is actually part of the natural operation of these struts. - [150089004B](/bulletins/10190337.md), 2021-04-16, Service bulletin: SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:FRONT:MACPHERSON STRUT; SUSPENSION:REAR:SHOCK ABSORBER. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component - [150089004C](/bulletins/10188403.md), 2021-03-08, Service bulletin: SUSPENSION:FRONT:MACPHERSON STRUT; SUSPENSION:FRONT:SHOCK ABSORBER; POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. - [18NA315](/bulletins/10183158.md), 2020-11-30, Service bulletin: SUSPENSION:REAR:SHOCK ABSORBER; SUSPENSION:FRONT:SHOCK ABSORBER. This informational bulletin advises the tech to only replace the shock that is bad and not all. - [PIE0397A](/bulletins/10140343.md), 2018-06-11, Service bulletin: SUSPENSION:FRONT:SHOCK ABSORBER. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Engineering Information \- Noise Originating from Front Shock/Strut While Traveling at Low Speeds and/or Going Over Bumps. - [PIE0421A](/bulletins/10137354.md), 2018-05-21, Service bulletin: SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:FRONT:MACPHERSON STRUT. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Noise Originating from Front Shock/Strut While Accelerating, Stopping, or Traveling Over Bumps. - [PIT5049D](/bulletins/10129878.md), 2018-03-12, Service bulletin: SUSPENSION:REAR:SHOCK ABSORBER; SUSPENSION:FRONT:SHOCK ABSORBER. This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern. - [PIT5287D](/bulletins/10129877.md), 2018-03-12, Service bulletin: ELECTRICAL SYSTEM; SUSPENSION:FRONT:SHOCK ABSORBER. This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J\-38125\-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector. 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