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Service bulletin L-SB-0017-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10111300
Published by NHTSA2017-08-14
Manufacturer's numberL-SB-0017-15
Manufacturer's date2015-06-25
NHTSA componentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

LSB: Some 2015 model year ES 300h and ES 350 vehicles equipped with the Lexus Display Audio (non-Navigation) system may exhibit one or more of the following conditions: * Lexus Display Audio system becomes frozen/unresponsive/slow response * Simple Traffic Map is displayed as a solid yellow screen * Voice Recognition screen changes to the Home screen by itself A software update is now available to address these conditions.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
LEXUS ES HYBRID2015
LEXUS ES3502015

Listing a model year does not mean every vehicle of it is concerned: the document says which.