# Service bulletin 12\-189\-15R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10111098
- Published by NHTSA: 2017\-08\-14
- Manufacturer's number: 12\-189\-15R
- Manufacturer's date: 2016\-07\-26
- NHTSA component: STRUCTURE

## NHTSA's summary

This bulletin provides information about changes made to the rear shelf trim to address customer concerns of a rattling sound heard while driving over bumpy / rough roads. The sources of the rattle have been identified as: \* the mounting points for the center stop lamp where it fits into the package shelf \* the package shelf itself rattling against the inside of the rear glass \* the rib and/or stand portions located on the underside of the package shelf contacting the shelf portion of the vehicle body.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10111098-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10111098-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2012 to 2016 SUBARU IMPREZA
- 2015 to 2016 SUBARU WRX
- 2015 to 2016 SUBARU WRX STI

## Other bulletins for the same vehicles and component

- [13\-108\-25](/bulletins/11022304.md), 2025-09-02, Service bulletin: STRUCTURE:BODY. This bulletin provides information on paint codes for vehicles in the 2026 line up.
- [1217414](/bulletins/10235926.md), 2023-05-08, Service bulletin: EQUIPMENT; STRUCTURE. Instrument Panel Side Vents Coming Loose
- [1215713](/bulletins/10235921.md), 2023-05-08, Service bulletin: STRUCTURE; EQUIPMENT. Rattle or Buzzing Sound from ?A? Pillar Trim
- [095914](/bulletins/10235903.md), 2023-05-08, Service bulletin: ENGINE AND ENGINE COOLING; STRUCTURE; EQUIPMENT. Rust Treatment Procedure for Heat Shield Retaining Bolt Heads
- [TechTIPS](/bulletins/10235875.md), 2023-05-08, Service bulletin: EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH; EQUIPMENT; ELECTRICAL SYSTEM; STRUCTURE:BODY:BUMPERS; ENGINE AND ENGINE COOLING. Subaru Service and Technical Support Line Newsletter
- [139613](/bulletins/10234835.md), 2023-04-24, Service bulletin: STRUCTURE:BODY. Paint Coding Information
- [1214813](/bulletins/10233446.md), 2023-04-03, Service bulletin: STRUCTURE:BODY:DOOR. ?Rattle? or ?Popping? Sound
- [E231SFJ000](/bulletins/10233076.md), 2023-03-20, Service bulletin: STRUCTURE:BODY:HOOD. Hood Protector Applicability
- [214413](/bulletins/10232851.md), 2023-03-13, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; STRUCTURE:BODY:DOOR. Front Door Glass Does Not Close Properly
- [1217214R](/bulletins/10232532.md), 2023-03-06, Service bulletin: STRUCTURE:BODY:TRUNK LID. Paint Chipping Due To Trunk Lid Movement

JSON: [/v1/bulletins/10111098](/v1/bulletins/10111098)

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