Service bulletin 12-189-15R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

This bulletin provides information about changes made to the rear shelf trim to address customer concerns of a rattling sound heard while driving over bumpy / rough roads. The sources of the rattle have been identified as: * the mounting points for the center stop lamp where it fits into the package shelf * the package shelf itself rattling against the inside of the rear glass * the rib and/or stand portions located on the underside of the package shelf contacting the shelf portion of the vehicle body.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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