# Service bulletin 16\-104\-17R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10111084
- Published by NHTSA: 2017\-08\-14
- Manufacturer's number: 16\-104\-17R
- Manufacturer's date: 2017\-03\-30
- NHTSA component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN

## NHTSA's summary

This bulletin provides a diagnostic procedure along with Transmission Control Module \(TCM\) reprogramming files to address isolated customer concerns of a "bump" feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10111084-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10111084-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline, Automatic transmission, Transmission control module

## Vehicles listed

- 2016 SUBARU CROSSTREK HYBRID
- 2015 to 2017 SUBARU LEGACY
- 2015 to 2017 SUBARU OUTBACK
- 2015 SUBARU XV CROSSTREK HYBRID

## Recalls for the same vehicles and component

- [15V502000](/recalls/nhtsa/15V502000.md), 2015-08-10: POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:DRIVELINE:DRIVESHAFT

## Other bulletins for the same vehicles and component

- [16\-104\-17R](/bulletins/10192928.md), 2021-05-10, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. This bulletin provides a diagnostic procedure along with Transmission Control Module \(TCM\) reprogramming files to address isolated customer concerns of a ?bump? feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.
- [16\-103\-16R](/bulletins/10154206.md), 2019-03-11, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT?s oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re\-sealing the cover.
- [16\-94\-15R](/bulletins/10150925.md), 2018-12-10, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE AND ENGINE COOLING. This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B. When either of these DTCs is stored, a leaking o\-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor. Although current Service Manual diagnostic procedures instruct replacement of multiple components, this information will help isolate the actual failed component for a more cost\-effective repair. NOTE: The relief valve is now available as an individual part. If there is no damage to the drive motor case assembly, refer to TSB 16\-108\-17R for the parts needed and Service Procedure for replacing just the relief valve.
- [07\-126\-17](/bulletins/10138773.md), 2018-05-29, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). HYBRID MODELS ONLY. This Service Information bulletin provides a precaution regarding the diagnosis of DTC P0A1D.
- [16\-110\-18](/bulletins/10130283.md), 2018-03-13, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Hybrid \(HEV\) Models ONLY. This bulletin announces reprogramming file availability to optimize the Transmission Control Module \(TCM\). These files will address isolated customer concerns of a ?shock? or ?bump? feeling felt during low speed braking during engine warm\-up after a cold soak.
- [16\-102\-16](/bulletins/10111091.md), 2017-08-14, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. TSB: All Models Equipped with CVT Transmissions. This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841\- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
- [16\-103\-16R](/bulletins/10111086.md), 2017-08-14, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN. This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re\-sealing the cover.
- [16\-103\-16](/bulletins/10111066.md), 2017-08-14, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN. Only Models Equipped with TR690 CVT only. This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re\-sealing the cover.
- [WQV\-57](/bulletins/10094232.md), 2017-03-08, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. SUBARU OF AMERICA, INC. \(SUBARU\) IS RECALLING CERTAIN 2016 MODEL YEAR SUBARU LEGACY AND OUTBACK VEHICLES TO INSPECT AND POSSIBLY TIGHTEN OR REPLACE THE BOLTS THAT ATTACH THE PROPELLER SHAFT TO THE REAR DIFFERENTIAL.
- [03\-67\-12R](/bulletins/10093129.md), 2017-02-28, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. SUBARU OF AMERICA, INC. HAS EXTENDED THE AVAILABILITY OF REMANUFACTURED CVT TRANSMISSIONS TO INCLUDE CROSSTREK, FORESTER AND IMPREZA APPLICATIONS. PLEASE CHECK APPLICATIONS AND AVAILABILITY THROUGH NORMAL PARTS CHANNELS PRIOR TO MAKING VEHICLE REPAIRS. RETAILERS ARE REQUIRED TO USE A REMANUFACTURED UNIT FOR ALL REPAIRS REIMBURSED BY SUBARU THAT REQUIRE A MAJOR REPAIR OR REPLACEMENT, EXCEPT IN THE CASE OF A “NEW” AND “IN\-STOCK” VEHICLE.

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