Service bulletin 16-104-17R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10111084
Published by NHTSA	2017-08-14
Manufacturer's number	16-104-17R
Manufacturer's date	2017-03-30
NHTSA component	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN

NHTSA's summary

This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) reprogramming files to address isolated customer concerns of a "bump" feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission, Transmission control module

Vehicles listed
SUBARU CROSSTREK HYBRID	2016 (the catalog's model; the bulletin names a series or trim of it)
SUBARU LEGACY	2015, 2016, 2017
SUBARU OUTBACK	2015, 2016, 2017
SUBARU XV CROSSTREK HYBRID	2015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V502000	2015-08-10. POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:DRIVELINE:DRIVESHAFT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
16-104-17R	2021-05-10. Service bulletin. This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) reprogramming files to address isolated customer concerns of a ?bump? feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.
16-103-16R	2019-03-11. Service bulletin. This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT?s oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
16-94-15R	2018-12-10. Service bulletin. This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor. Although current Service Manual diagnostic procedures instruct replacement of multiple components, this information will help isolate the actual failed component for a more cost-effective repair. NOTE: The relief valve is now available as an individual part. If there is no damage to the drive motor case assembly, refer to TSB 16-108-17R for the parts needed and Service Procedure for replacing just the relief valve.
07-126-17	2018-05-29. Service bulletin. HYBRID MODELS ONLY. This Service Information bulletin provides a precaution regarding the diagnosis of DTC P0A1D.
16-110-18	2018-03-13. Service bulletin. Hybrid (HEV) Models ONLY. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM). These files will address isolated customer concerns of a ?shock? or ?bump? feeling felt during low speed braking during engine warm-up after a cold soak.
16-102-16	2017-08-14. Service bulletin. TSB: All Models Equipped with CVT Transmissions. This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
16-103-16R	2017-08-14. Service bulletin. This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
16-103-16	2017-08-14. Service bulletin. Only Models Equipped with TR690 CVT only. This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
WQV-57	2017-03-08. Service bulletin. SUBARU OF AMERICA, INC. (SUBARU) IS RECALLING CERTAIN 2016 MODEL YEAR SUBARU LEGACY AND OUTBACK VEHICLES TO INSPECT AND POSSIBLY TIGHTEN OR REPLACE THE BOLTS THAT ATTACH THE PROPELLER SHAFT TO THE REAR DIFFERENTIAL.
03-67-12R	2017-02-28. Service bulletin. SUBARU OF AMERICA, INC. HAS EXTENDED THE AVAILABILITY OF REMANUFACTURED CVT TRANSMISSIONS TO INCLUDE CROSSTREK, FORESTER AND IMPREZA APPLICATIONS. PLEASE CHECK APPLICATIONS AND AVAILABILITY THROUGH NORMAL PARTS CHANNELS PRIOR TO MAKING VEHICLE REPAIRS. RETAILERS ARE REQUIRED TO USE A REMANUFACTURED UNIT FOR ALL REPAIRS REIMBURSED BY SUBARU THAT REQUIRE A MAJOR REPAIR OR REPLACEMENT, EXCEPT IN THE CASE OF A “NEW” AND “IN-STOCK” VEHICLE.