# Service bulletin MT\-014\-17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10111042
- Published by NHTSA: 2017\-08\-10
- Manufacturer's number: MT\-014\-17
- Manufacturer's date: 2017\-07\-06
- NHTSA component: ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10111042-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10111042-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Transmission and driveline, Automatic transmission, Software, Transmission control module

## Vehicles listed

- 2013 to 2017 MAZDA CX\-5
- 2016 to 2017 MAZDA CX\-9
- 2012 to 2017 MAZDA MAZDA3
- 2014 to 2017 MAZDA MAZDA6
- 2014 to 2017 MAZDA MX\-5

## Recalls for the same vehicles and component

- [19V072000](/recalls/nhtsa/19V072000.md), 2019-02-01: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)

## Other bulletins for the same vehicles and component

- [05\-002\-23](/bulletins/10237199.md), 2023-06-04, Service bulletin: POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory \(P0842, P0847, P0872, P0877, P0780, P1738\).
- [SA\-038\-22](/bulletins/10215238.md), 2022-07-06, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE. Service part Automatic Transaxles \(ATX\) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
- [0500215](/bulletins/10213404.md), 2022-06-06, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Check Engine light and A/T Warning light on with one or more of these DTS \(P0842, P0847, P0872, P0877, P0780, P1738\) Stored in TCM Memory
- [0500115](/bulletins/10213402.md), 2022-06-06, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT. Hard shifting/shift lever bebration
- [SA\-001\-22b](/bulletins/10209746.md), 2022-04-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- [SA\-001/22](/bulletins/10206938.md), 2022-02-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM; BACK OVER PREVENTION. Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands\-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 Other Symptoms No. 12 How to update the Navigation SD Card Map No. 13 How to Check Navi SD Card VIN Lock
- [09\-021\-21\-3818b](/bulletins/10201772.md), 2021-10-02, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update \(Version 74.00.230 or later\). NOTE: For 2016 CX\-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazda’s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD\-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on. Updating MAZDA CONNECT to the latest version will erase any customization created by unauthorized software. Unauthorized customization software will not work on the latest version of MAZDA CONNECT software. The latest version of MAZDA CONNECT software cannot be rolled back to an earlier version. Mazda does not recommend unauthorized customization of MAZDA CONNECT due to the possibility of unexpected problems. Any issues related to this will not be covered under Mazda warranty policy.
- [SA\-070\-17](/bulletins/10188493.md), 2021-03-08, Service bulletin: ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). If you receive a customer complaint of an engine oil warning light illuminating, with DTC P250A:00 stored in the PCM, it may be caused by overfilling the engine oil.
- [SA\-008\-21](/bulletins/10186810.md), 2021-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added.
- [07\-007\-16](/bulletins/10186253.md), 2021-02-01, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Air intake mode does not work after repair of rain sensor, FBCM, IC, PCM, or TCM. After performing any one of the following repairs, the air intake link at the blower unit may disengage and result in the HVAC systemnot switching between recirculation and fresh air modes. \* Replacing rain sensor \* Replacing front body control module \(FBCM\) \* Replacing instrument cluster \(IC\) \* Reprogramming any control unit \(PCM, TCM, etc\) \- manual A/C only. This is caused by the air intake link in the blower unit not being sturdy enough for the actuator torque under fail safe fmode. Fail safe mode occurs when a communication error occurs between the A/C control unit and the humidity sensor. To c orrect this problem, the blower unit has been modified.

JSON: [/v1/bulletins/10111042](/v1/bulletins/10111042)

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