# Service bulletin JA16GI\-17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10110985
- Published by NHTSA: 2017\-08\-10
- Manufacturer's number: JA16GI\-17
- Manufacturer's date: 2016\-11\-23
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Please be advised that Service Action K426, Gateway Module \(GWM\) Stay Awake \- Battery Drain, has been reinstated with immediate effect.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10110985-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10110985-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2017 JAGUAR XE
- 2016 to 2017 JAGUAR XF

## Recalls for the same vehicles and component

- [17V678000](/recalls/nhtsa/17V678000.md), 2017-10-26: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [SSM76412 \- 10MAR26](/bulletins/11030752.md), 2026-04-06, Other: ELECTRICAL SYSTEM. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- [SSM76314 \- 25APR25](/bulletins/11017764.md), 2025-05-05, Other: ELECTRICAL SYSTEM. Telematic TCU2 Module 2015\-2017MY No Longer Available
- [TUCC\_APR2025\_18](/bulletins/11017740.md), 2025-05-05, Other: ELECTRICAL SYSTEM. Leaking windshield that caused the water ingress on the electrical component.
- [SFCC\_NOV2023\_30](/bulletins/10246319.md), 2023-12-07, Service bulletin: ELECTRICAL SYSTEM. Startup battery keeps draining / Vehicle will not start
- [SSM75813](/bulletins/10243687.md), 2023-10-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Weather and Park \& Pay Apps disappear after PIVI update
- [WACCSEP23\_6](/bulletins/10243682.md), 2023-10-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. Battery low warning displayed on instrument cluster and/or no\-start
- [SFCC\_JUL2023\_31](/bulletins/10240210.md), 2023-08-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. Battery low warning displayed on instrument cluster and/or no\-start.
- [SSM76023](/bulletins/10239049.md), 2023-07-11, Service bulletin: COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
- [SFCC\_APR2023\_32](/bulletins/10235433.md), 2023-05-03, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Customer reports of 12V battery issues. These range from battery low warning displayed to no\-start.
- [SSM71974](/bulletins/10231251.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM. Diagnosing the BMS when DTC B11DB\-87 is logged.

JSON: [/v1/bulletins/10110985](/v1/bulletins/10110985)

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