# Service bulletin K437NAS2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10110947
- Published by NHTSA: 2017\-08\-10
- Manufacturer's number: K437NAS2
- Manufacturer's date: 2016\-12\-19
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service \(SDARS\) lock up, audio loss ? Infotainment Master Controller \(IMC\) resets, blank Screens, and poor system performance ? CD ripping/playback issues ? Camera stability issues when reverse selected ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? \- connection and contacts download issues

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10110947-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10110947-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2017 JAGUAR F\-PACE
- 2017 JAGUAR XE
- 2016 to 2017 JAGUAR XF
- 2016 to 2017 JAGUAR XJ

## Recalls for the same vehicles and component

- [18V052000](/recalls/nhtsa/18V052000.md), 2018-01-12: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [DVD13901](/bulletins/10231201.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SDD Updates
- [DVD13707](/bulletins/10231187.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. DVD software update
- [DVD13604](/bulletins/10231176.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update 04
- [DVD136\-1](/bulletins/10231164.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. the DVD software update
- [SSM70058](/bulletins/10227604.md), 2022-12-12, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: VEHICLE TO VEHICLE; UNKNOWN OR OTHER. Diagnostic Software Hardware
- [SSM69558\-2](/bulletins/10227602.md), 2022-12-12, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER. Navigation errors or freezing on the \`Initalization\` screen
- [SSM69518\-2](/bulletins/10227600.md), 2022-12-12, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Unable to save navigation co\-ordinates
- [SSM75856](/bulletins/10222704.md), 2022-10-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
- [SSM75804](/bulletins/10222689.md), 2022-10-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
- [DVD140\-00](/bulletins/10216250.md), 2022-07-25, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update.

JSON: [/v1/bulletins/10110947](/v1/bulletins/10110947)

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