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Service bulletin TJ31247

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10110210
Published by NHTSA2017-08-03
Manufacturer's numberTJ31247
Manufacturer's date2016-05-12
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

This document is a Technical Journal: If the ?Hybrid System Failure? message is shown in DIM ,with DTC IEM-P0A1B47 or IEM-P0A1B62, follow procedure under SERVICE.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Trouble codes named

P0A1B

Vehicles listed
VOLVO XC902016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TJ312162023-04-24. Service bulletin. Drive-E: Low oil level message in Driver Information Module (DIM)
TJ29012.6.0-20202020-11-23. Service bulletin. VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Leather dashboard , leather comes loose REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 29012 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2015 06 26 FUNC GROUP : FUNC DESC : 8811 Instrument panel Page 1 of 3 Attachment File Name File Size Leather dashboard.jpg 1.2691 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2012 - 2015 0151101 - 0182120 201120 - 201402 136 2012 - 2015 0118101 - 0191314 201120 - 201402 156 2014 - 2015 0500127 - 0755266 201320 - 201416 542 2012 - 2013 0123001 - 0144301 201146 - 201325 CSC Customer Symptom Codes Code Description L9 Instrument panel / dashboard / Loose , poor fit , warped , wrinkled N2 Instrument panel / dashboard / Blistered / bubbled / peeled VST Operation Number VST Operation Number Description 88107 - 2 Dashboard replace . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 29012 DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Leather on dashboard may come loose on small areas . PRODUCT MODIFICATION : The amount of glue used for fastening the leather has been increased and * finetuned . Process has been optimized and more measurements introduced . MATERIAL RETURN : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Vehicle Report : When submitting a Vehicle Report for a condition described in this TJ , use concern area ? Vehicle Report and sub concern area ? Support Not Needed ? with function group 8811 . Service : I
TJ305882017-08-03. Service bulletin. If Alarm Service Required message is shown in the DIM and DTC CEM-U132A96 is present, follow advice under Service. Perform Total Upgrade XC90 (Software Product 31483292). If the DTC returns with the latest SW, replace the BBS (Battery Backed Sounder).
TJ312952017-08-03. Service bulletin. This docuement is a Technical Journal: The infotainment system in the vehicle re-starts or reboots repeatedly while driving. When this happens the CCD and the center area of the DIM will go blank for a few moments and then start back up as if the vehicle has just been started up.
TJ31754.1.02017-08-03. Service bulletin. This is a Technical Journal: If the customer experiences that the fuel gauge in the DIM is indicating zero but the distance to empty is still indicating some kilometers (miles), It is unlikely that the distance to empty indication is a result of a faulty fuel level sensor in the fuel tank. Instead perform a DIM Software upgrade according to VIDA. The calculation for the distance to empty value has been improved.