# Service bulletin TJ31578.1.0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10110162
- Published by NHTSA: 2017\-08\-03
- Manufacturer's number: TJ31578.1.0
- Manufacturer's date: 2016\-06\-22
- NHTSA component: STRUCTURE:BODY:TAILGATE

## NHTSA's summary

If inner support in tailgate panel comes loose when the panel is removed, Glue the inner support according to provided method.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10110162-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10110162-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2015 to 2017 VOLVO V60
- 2016 to 2017 VOLVO V60CC
- 2008 to 2010 VOLVO V70
- 2010 to 2017 VOLVO XC60
- 2008 to 2016 VOLVO XC70

## Recalls for the same vehicles and component

- [12V101000](/recalls/nhtsa/12V101000.md), 2012-03-14: STRUCTURE:BODY
- [09V463000](/recalls/nhtsa/09V463000.md), 2009-12-01: STRUCTURE:BODY:ROOF AND PILLARS

## Other bulletins for the same vehicles and component

- [TJ3627710](/bulletins/10241648.md), 2023-09-05, Service bulletin: STRUCTURE. Body, cab and interior.
- [TJ34365](/bulletins/10234702.md), 2023-04-24, Service bulletin: STRUCTURE; ENGINE AND ENGINE COOLING. Knocking/ Popping noise at left turn
- [PB23S29878](/bulletins/10234646.md), 2023-04-24, Service bulletin: FUEL SYSTEM, GASOLINE; STRUCTURE. Volvo Car USA LLC and Volvo Car Canada LTD \(Volvo\) on behalf of Volvo Car Corporation, has decided to launch Service Action S29878 on certain model year 2017 \- 2018 XC90, S90, V90, V90CC, XC60 vehicles. Volvo has identified that the lower flap in the capless unit that is located inside the fuel tank filler pipe, intermittently may not close completely after refueling. This could result in a Check Engine Light and Diagnostic Trouble Code ECM\-P0044200.
- [TJ30808](/bulletins/10205665.md), 2021-12-27, Service bulletin: STRUCTURE:BODY:TAILGATE. POT not operating when using tailgate handle
- [TJ20402.3.4\-2017](/bulletins/10167887.md), 2019-11-18, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE. Technical Journal TITLE : The Error Frame Finder \(EFF\) can be an aid in fault tracing intermittent CAN network problems by providing a visible indication of error frames that are being transmitted on the network when the fault becomes active. The advantage of using the EFF function is that error frames are usually transmitted on the network before a vehicle symptom can occur. Hence, if the fault is very intermittent in nature, it may be possible, for example, to induce the wiring fault for a short duration by manipulating the vehicle harnesses and connectors. The electrical fault will occur and be detected by the EFF without ever having a vehicle symptom appear. The instructions for setting up the tool have been simplified.
- [TJ29012.5.0\-2017](/bulletins/10167849.md), 2019-11-18, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE. VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Leather dashboard , leather comes loose REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 29012 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2015 06 26 FUNC GROUP : FUNC DESC : 8811 Instrument panel Page 1 of 3 Attachment File Name File Size Leather dashboard.jpg 1.2691 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2012 \- 2015 0151101 \- 0182120 201120 \- 201402 136 2012 \- 2015 0118101 \- 0191314 201120 \- 201402 156 2014 \- 2015 0500127 \- 0755266 201320 \- 201416 542 2012 \- 2013 0123001 \- 0144301 201146 \- 201325 CSC Customer Symptom Codes Code Description L9 Instrument panel / dashboard / Loose , poor fit , warped , wrinkled N2 Instrument panel / dashboard / Blistered / bubbled / peeled VST Operation Number VST Operation Number Description 88107 \- 2 Dashboard replace . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post \- consumer waste . © 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 29012 DTC Diagnostic Trouble Codes Rows beginning with \* are modified Note \! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Leather on dashboard may come loose on small areas . PRODUCT MODIFICATION : The amount of glue used for fastening the leather has been increased and \* finetuned . Process has been optimized and more measurements introduced . MATERIAL RETURN : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Vehicle Report : When submitting a Vehicle Report for a condition described in this TJ , use concern area ? Vehicle Report and sub concern area ? Support Not Needed ? with function group 8811 . Service : I
- [TJ32183.1.1\-2016](/bulletins/10167646.md), 2019-11-12, Service bulletin: STRUCTURE. Technical Journal TITLE: Service Action S89807: Exterior door handle tape
- [TJ3449810\-2019\-0](/bulletins/10161779.md), 2019-07-01, Service bulletin: STRUCTURE; EQUIPMENT. This is a Technical Journal: Headliner, squeak/rattle noise
- [TJ27316\-7\-2\-2018](/bulletins/10157879.md), 2019-04-08, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE; ELECTRICAL SYSTEM. Technical Journal TITLE : Keyless Drive receiver issues \( short remote control range , key messages \) REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 27316 \- PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 03 13 FUNC GROUP : FUNC DESC : 3669 Miscellaneous Page 1 of 6 Attachment File Name File Size External\_Antennas.jpg 0.0554 MB Keyless\_Remote\_Receiver.jpg 0.0316 MB Keyless\_Remote\_Receiver\_2 . jpg 0.0269 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 0 \- 0 \- 0 \- 0 134 0 \- 0 \- 0 \- 0 135 0 \- 0 \- 0 \- 0 136 0 \- 0 \- 0 \- 0 156 0 \- 0 \- 0 \- 0 CSC Customer Symptom Codes Code Description XM Alarm / Other alarm problems VZ Locking / unlocking / Other central locking problems IV Text window and warning symbol / Text message XI Remote control / Does not work 3T Doors / Hard to open / From the outside 1K Tailgate / trunk lid / Automatic opening / closing does not work ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post \- consumer waste . © 2013 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 27316 DTC Diagnostic Trouble Codes Control Module Code Fault Type KVM U201F13 Intermittent Text KVM = Keyless Vehicle Module RKE = Remote Keyless Entry TRX = Transmitter Receiver DESCRIPTION : This journal contains additional fault tracing information for issues with the Keyless Drive function . P3 vehicles with Keyless Drive may experience intermittent or permanent problems with the receiver causing one or more of the following symptoms : 1 . Short range when using the remote control buttons ; the customer needs to be very close to the vehicle instead of the normal range of up to 20 meters \( 60 ' \) . 2 . ? Car Key Not Found ? message during failed start attempt . 3 . ? Key Removed From Car ? message when the car i
- [TJ30967\-2\-0](/bulletins/10149949.md), 2018-12-03, Service bulletin: EQUIPMENT; STRUCTURE. This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non\-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.

JSON: [/v1/bulletins/10110162](/v1/bulletins/10110162)

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