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Service bulletin bs3871e

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10109910
Published by NHTSA2017-08-03
Manufacturer's numberbs3871e
Manufacturer's date2016-11-30
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

NHTSA's summary

There is a possibility of battery cable (+ve) chaffing against sharp bracket supporting the ground cable.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, 12-volt battery

Vehicles listed
NOVA BUS LFS2015
NOVA BUS LFS ARTIC2015, 2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
FT4545R12019-05-13. Service bulletin. Battery Cable Rubbing
FT45192019-04-30. Service bulletin. VBEA Reprogramming for Battery replacement due to low voltage
BS3871E2016-12-23. Service bulletin. THERE IS A POSSIBILITY OF BATTERY CABLE (+VE) CHAFFING AGAINST SHARP BRACKET SUPPORTING THE GROUND CABLE.
BS3599ER12016-11-04. Service bulletin. DISABLING BATTERY MANAGEMENT FEATURE MAY HINDER THE FUNCTIONALITY OF RADIATOR VENTILATION FANS THEREBY CAUSING ENGINE OVERHEAT CODES. ALSO LEADS TO BATTERY OVERCHARGING.