# Service bulletin TSB\-ELE062

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10109728
- Published by NHTSA: 2017\-08\-02
- Manufacturer's number: TSB\-ELE062
- Manufacturer's date: 2014\-02\-10
- NHTSA component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

TSB: NAVIGATION UNIT SOFTWARE UPGRADE \- This bulletin provides the procedure for upgrading the navigation system software on some 2014MY Cadenza \(VG\) vehicles, produced from March 11, 2013 through January 24, 2014. The software upgrade addresses the following concerns: 1. Error Messages displayed in Korean \(Navi.exe and mmMedia.exe\) which are sometimes followed by system lock\-ups. 2. Speed Dependent Volume staying active. 3. Sirius Traffic being inoperative or intermittently inoperative.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10109728-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10109728-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2014 KIA CADENZA

## Other bulletins for the same vehicles and component

- [TSBELE091R3](/bulletins/10126423.md), 2017-12-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. TSB \- IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE \- This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations.
- [TSB\-ELE091R1](/bulletins/10116821.md), 2017-08-31, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE \- Identifying Head Unit Software Version For Direct Exchange \(ELE091\) \(Rev 1\) \- This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program \(see Parts Bulletin 91\-961\-0005\).
- [TSB\-ELE062R2](/bulletins/10109794.md), 2017-08-02, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE. TSB: NAVIGATION UNIT SOFTWARE UPGRADE \- This bulletin provides the procedure for upgrading the navigation system software on some 2014MY Cadenza \(VG\) Sorento \(XMa\) and Optima \(TF/QF\) vehicles, produced from March 11, 2013 through January 24, 2014.
- [TSB\-ELE062R1](/bulletins/10109785.md), 2017-08-02, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE. TSB: NAVIGATION UNIT SOFTWARE UPGRADE \- This bulletin provides the procedure for upgrading the navigation system software on some 2014MY Cadenza \(VG\) and Optima \(TF/QF\) vehicles, produced from March 11, 2013 through January 24, 2014.
- [TSB\-ELE117](/bulletins/10109682.md), 2017-08-02, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). TSB: NAVIGATION SOFTWARE UPDATE \- NO SIRIUS TRAFFIC DISPLAY \- This bulletin provides the procedure for updating the Navigation software on some Sportage \(SL\), Cadenza \(VG\), Optima \(QF/TF\), and Optima \(TF HEV\) vehicles, which may experience an inactive \(grayed out\) Sirius Traffic icon, no traffic flow shown, or a ?There is no traffic on route.? message.
- [TSBELE089](/bulletins/10089742.md), 2017-01-27, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT \- THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS \(DURING PDI INSPECTION OR AT THE POINT OF PURCHASE\) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
- [TSBELE091](/bulletins/10089354.md), 2017-01-23, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE \- THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. THIS PROCEDURE WILL NOW BE REQUIRED WHEN ORDERING HEAD UNITS THROUGH THE DIRECT EXCHANGE PROGRAM.
- [TSBSST041](/bulletins/10088983.md), 2017-01-18, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. TSB: KDS \- AUDIO UPDATE MODULE \(AUM\) \- THE GDS AUDIO UPDATE MODULE \(AUM\) WAS INTRODUCED IN FOURTH QUARTER OF 2013. THIS SPECIAL SERVICE TOOL \(SST\) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.
- [062\-REV1A](/bulletins/10072919.md), 2016-06-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [062](/bulletins/10060120.md), 2016-03-16, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JSON: [/v1/bulletins/10109728](/v1/bulletins/10109728)

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