# Service bulletin PS329

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10109694
- Published by NHTSA: 2017\-08\-02
- Manufacturer's number: PS329
- Manufacturer's date: 2016\-07\-03
- NHTSA component: STRUCTURE:BODY:HATCHBACK/LIFTGATE; ELECTRICAL SYSTEM

## NHTSA's summary

PITSTOP: ADJUSTING REAR HATCH CLOSING EFFORT \- When encountering a customer concern related to excessive rear hatch closing effort on some 2011MY to 2014MY Sportage \(SL\) vehicles, first, verify the customer concern by comparing the closing effort on the affected vehicle to other like vehicles. Make sure all windows are rolled up and use minimal effort to try and close the hatch. If more effort is required to close the hatch than on like vehicles, perform this following procedure.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10109694-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10109694-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system

## Vehicles listed

- 2011 to 2014 KIA SPORTAGE

## Recalls for the same vehicles and component

- [2013324](/recalls/tc/2013324.md), 2013-09-25: Electrical

## Other bulletins for the same vehicles and component

- [CS2312\_TSB\_R2](/bulletins/11034003.md), 2026-06-18, Service bulletin: STRUCTURE:BODY. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION \(CS2312\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010\-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit \(IBU\) / Body Control Module \(BCM\) did receive the Anti\-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- [CS2311\_TSB\_R4](/bulletins/11033803.md), 2026-06-12, Service bulletin: STRUCTURE:BODY. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR \& DECAL INSTALLATION \(CS2311\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010\-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit \(IBU\) / Body Control Module \(BCM\) are not able to receive the Anti\-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- [PI2103\_OWNR\_501](/bulletins/11029973.md), 2026-03-12, Other: ELECTRICAL SYSTEM; ENGINE. PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION \(PI2103 FLIGHT \#501\) \- This document is the owner renotification advising that Kia is conducting an important Product Improvement Campaign to perform a software update on 2011\-2013 MY Kia Sportage vehicles equipped with 2.4\-liter MPI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit \(“ECU”\).
- [TSB\_CS2312\_R1](/bulletins/11028908.md), 2026-02-19, Service bulletin: STRUCTURE:BODY. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION \(CS2312\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010\-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit \(IBU\) / Body Control Module \(BCM\) did receive the Ant\-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- [CS2311\_OWNR\_PC201](/bulletins/11026989.md), 2026-01-05, Other: STRUCTURE:BODY. CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION \(CS2311\) \- This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc\-reinforced ignition cylinder protector hardware upgrade and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Prior notifications stated that this modification had to be performed by July 1, 2025, but the subject vehicles are now eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. \(Mailing of these notifications to vehicle owners will be completed from December 19, 2025 through December 31, 2025\)
- [CS2312\_OWNR](/bulletins/11026980.md), 2026-01-05, Other: STRUCTURE:BODY. CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION \(CS2312\) \- This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti\-theft software, a new zinc\-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory\-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. \(Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026\)
- [TSB\_CS2312](/bulletins/11026825.md), 2025-12-24, Service bulletin: STRUCTURE:BODY. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION \(CS2312\) \- This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010\-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit \(IBU\) / Body Control Module \(BCM\) did receive the Anti\-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- [PI2103\_OWNR\_401](/bulletins/11020587.md), 2025-07-09, Other: ELECTRICAL SYSTEM; ENGINE. PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION \(PI203\) \- This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2011\-2013 MY Kia Sportage vehicles equipped with 2.4\-liter MPI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit \(“ECU”\).
- [CS2311\_TSB\_R3](/bulletins/11009080.md), 2024-10-23, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; STEERING. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR \& DECAL INSTALLATION \(CS2311\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010\-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit \(IBU\) / Body Control Module \(BCM\) are not able to receive the Anti\-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- [CS2302\_TSB\_R5](/bulletins/11001593.md), 2024-06-13, Service bulletin: ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI\-THEFT S/W LOGIC UPGREADE $ DECAL INSTALLATION \(CS2302\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit \(IBU\) or Body Control Module \(BCM\) system on some 2011\-2016MY Sportage \(SL\) vehicles produced from May 6, 2010 through Nov 16, 2015, and 2017\-2022MY Sportage \(QL\) vehicles produced from December 10, 2015 through December 7, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti\-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.

JSON: [/v1/bulletins/10109694](/v1/bulletins/10109694)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20PS329&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10109694&vehicle=Service%20bulletin%20PS329)