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Service bulletin TSB-CHA041

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10109622
Published by NHTSA2017-08-02
Manufacturer's numberTSB-CHA041
Manufacturer's date2014-03-07
NHTSA componentSUSPENSION; SUSPENSION:FRONT:MACPHERSON STRUT

NHTSA's summary

TSB: FRONT STRUT AND DUST COVER REPLACEMENT - This bulletin provides the procedure for replacing the front struts and dust covers on some 2011-2013MY Sorento (XM) vehicles, produced from October 26, 2009 through January 21, 2013, which may exhibit a condition related to oil leakage and/or noise emanating from the front struts.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension, Shocks and struts

Vehicles listed
KIA SORENTO2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PS2692017-02-03. Service bulletin. PITSTOP: GRINDING OR CREAKING NOISE WHEN TURNING - THIS ARTICLE PROVIDES INFORMATION REGARDING A POTENTIAL GRINDING OR CREAKING NOISE HEARD FROM THE FRONT OF THE VEHICLE WHEN TURNING THE WHEEL QUICKLY AT SLOW SPEEDS, ON SOME 2011 - 2013MY SORENTO (XMA), PRODUCED PRIOR TO AUGUST 28, 2012. THIS CONCERN MAY BE CAUSED BY CORROSION OF THE FRONT STRUT BEARING DUE TO WATER OR DEBRIS ENTRY AND IS MORE COMMONLY FOUND IN REGIONS WITH HIGHER SNOWFALL AND ROAD SALT USAGE.
TSBCHA0512017-01-30. Service bulletin. TSB: COMBINED TSB / SERVICE ACTION: FRONT STRUT BEARING REPLACEMENT (SA178) - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACING THE FRONT STRUT BEARINGS ON SOME 2011- 2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 THROUGH JANUARY 21, 2013, WHICH MAY EXHIBIT A CREAKING NOISE EMANATING FROM THE FRONT OF THE VEHICLE WHEN TURNING THE WHEEL QUICKLY, AT SLOW SPEEDS. TO CORRECT THIS CONDITION, REPLACE THE FRONT STRUT BEARING BY FOLLOWING THE PROCEDURE OUTLINED IN THIS BULLETIN.
TSBCHA042CLOSED2017-01-30. Service bulletin. TSB-CHA042 IS CLOSED AS OF 1/12/2015. REFER TO CHA051.
0422016-03-16. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
0412016-03-16. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.