# Service bulletin L\-SB\-0072\-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10109422
- Published by NHTSA: 2017\-08\-01
- Manufacturer's number: L\-SB\-0072\-14
- Manufacturer's date: 2014\-10\-01
- NHTSA component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

TSB: Lexus models equipped with Hard Disk Drive \(HDD\) Navigation may have their map data, Compact Disc Database \(CDDB\), and navigation head unit software updated using the Navigation Update Tool and the HDD Navigation Programs Installer. The Navigation Programs Installer is a PC application available on the Technical Information System \(TIS\) and must be installed on Techstream or an equivalent PC. The Navigation Update Tool is an essential service tool and the device must be properly configured before initial use. Follow the procedures in this bulletin to locate and install the HDD Navigation Programs Installer and properly configure the Navigation Update Tool. The HDD Navigation Programs Installer is a mandatory application that will be used to update the vehicle's map data, as well as the CDDB data. This bulletin will outline two processes that must be completed to prepare the Navigation Update Tool for initial use: ? Download and install the Navigation Programs Installer onto a PC. ? Perform initial setup of the Navigation Update Tool.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10109422-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10109422-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2011 to 2012 LEXUS CT HYBRID
- 2010 to 2012 LEXUS ES350
- 2010 to 2011 LEXUS GS 350
- 2010 LEXUS GS HYBRID
- 2011 LEXUS GS450H
- 2010 to 2011 LEXUS GS460
- 2010 to 2013 LEXUS GX460
- 2010 to 2012 LEXUS HS 250 HYBRID
- 2010 to 2012 LEXUS IS 250
- 2010 to 2012 LEXUS IS 250C
- 2010 to 2012 LEXUS IS 350
- 2010 to 2012 LEXUS IS 350C
- 2010 to 2012 LEXUS IS F
- 2012 LEXUS LFA
- 2007 to 2012 LEXUS LS460
- 2008 to 2012 LEXUS LS600H
- 2008 LEXUS LX 570
- 2009 to 2012 LEXUS LX570
- 2011 to 2012 LEXUS RX HYBRID
- 2010 to 2012 LEXUS RX350
- 2010 LEXUS RX450H
- 2010 LEXUS SC430

## Other bulletins for the same vehicles and component

- [LSB002514A](/bulletins/10205330.md), 2021-12-20, Service bulletin: EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES; ELECTRICAL SYSTEM:SOFTWARE. Immobilizer and Smart Key Reset
- [LSB002514](/bulletins/10205329.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Immobilizer and Smart Key Reset.
- [KLG\_19LE05\-TI\-Up](/bulletins/10179782.md), 2020-09-14, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
- [L\-TT\-0221\-17\_Rev](/bulletins/10159696.md), 2019-05-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; STEERING: STEERING WHEEL/HANDLE BAR. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
- [L\-TT\-0172\-15](/bulletins/10134167.md), 2018-04-23, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU \(DCM\) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
- [L\-SB\-0015\-10 Rev](/bulletins/10133914.md), 2018-04-23, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field\-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprograming process and outlines use of the TIS and the CUW.
- [L\-SB\-0083\-13 Rev](/bulletins/10132848.md), 2018-04-02, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). TSB: OBSOLETE NOTICE October 5, 2016: This bulletin is now obsolete. Please see L\-SB\-0086\-16.
- [L\-SB\-0021\-14](/bulletins/10132777.md), 2018-04-02, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field\-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System \(TIS\) and the Calibration Update Wizard \(CUW\). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- [L\-TT\-0172\-15](/bulletins/10132562.md), 2018-04-02, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU \(DCM\) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
- [L\-TT\-0121\-13](/bulletins/10132144.md), 2018-04-02, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); EQUIPMENT ADAPTIVE/MOBILITY. MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

JSON: [/v1/bulletins/10109422](/v1/bulletins/10109422)

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