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Service bulletin NTB17-038

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10109252
Published by NHTSA2017-08-01
Manufacturer's numberNTB17-038
Manufacturer's date2017-04-04
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM

NHTSA's summary

2011-2017 LEAF; LABEL REQUIRED FOR BATTERY MODULE WARRANTY RETURN SERVICE INFORMATION LEAF battery modules that are replaced under warranty are required to have a return label affixed to the module being returned, with the repair date recorded on it. See Figure 1. The return label is included with the new replacement battery module.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, 12-volt battery

Vehicles listed
NISSAN LEAF2011, 2012, 2013, 2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
P9312 LEAF Autom2019-08-12. Service bulletin. 2011?2019 LEAF Lithium?ion Battery Bonding Plate Voluntary Service Campaign Automatic Parts Shipment
NTB18-045a2018-12-10. Service bulletin. 2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics Control Unit. This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
NTB15-077b2018-12-03. Service bulletin. NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NTB18-045b2018-10-15. Service bulletin. 2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics Control Unit. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PC6302018-08-06. Service bulletin. 30 kWh Lithium-ion Battery Controller (LBC) Reprogram Voluntary Service Campaign ***** Campaign Summary***** Nissan is conducting a Voluntary Service Campaign to reprogram the 30 kWh Lithium-ion Battery Controller (LBC) in 2016-17 model year LEAF vehicles. Nissan data gathering has shown the vehicle?s driving range gauge and Lithium-ion battery capacity level gauge may indicate a range/capacity that is lower than the actual amount due to a design issue associated with an improper capacity calculation. This error results in an understated remaining charge and driving distance available. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History - Open Campaign I.D. PC630. - New vehicles in dealer inventory can be also be identified using DCS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information 2. Nissan requests dealers repair any affected vehicles in retailer new or pre-owned inventory to ensure customer satisfaction. 3. Dealers should use NTB18-039 to correct any vehicles subject to this campaign. 4. Once repaired, dealer should submit a warranty claim and release the vehicle.
NTB18-0392018-08-06. Service bulletin. VOLUNTARY SERVICE CAMPAIGN 2016-2017 LEAF LITHIUM-ION BATTERY CONTROLLER REPROGRAM INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2016-2017 LEAF vehicles to reprogram the Lithium-Ion Battery Controller (LBC). This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC630 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer?s inventory.
NTB18-0452018-08-06. Service bulletin. 2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics control unit. IF YOU CONFIRM The 12 V battery continuously loses its charge and/or Remote Telematics services do not work. NOTE: DTCs P3131 (SYSTEM SHUTOFF ERROR) and/or P31C2 (TCU) may be found stored. ACTION 1. Refer to page 2, step 2 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle being worked on. 2. If this bulletin applies, reprogram the Telematics control unit (TCU).
PC6302018-07-23. Service bulletin. 30 kWh Lithium-ion Battery Controller (LBC) Reprogram Voluntary Service Campaign ***** Campaign Summary***** Nissan is conducting a Voluntary Service Campaign to reprogram the 30 kWh Lithium-ion Battery Controller (LBC) in 2016-17 model year LEAF vehicles. Nissan data gathering has shown the vehicle?s driving range gauge and Lithium-ion battery capacity level gauge may indicate a range/capacity that is lower than the actual amount due to a design issue associated with an improper capacity calculation. This error results in an understated remaining charge and driving distance available. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History - Open Campaign I.D. PC630. - New vehicles in dealer inventory can be also be identified using DCS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information 2. Nissan requests dealers repair any affected vehicles in retailer new or pre-owned inventory to ensure customer satisfaction. 3. Dealers should use NTB18-039 to correct any vehicles subject to this campaign. 4. Once repaired, dealer should submit a warranty claim and release the vehicle.
NTB14-059c2017-08-01. Service bulletin. 2011-2017 LEAF; REPLACEMENT HIGH VOLTAGE BATTERY PACK This bulletin has been amended. The Parts Information has been revised. No other changes have been made. Please discard previous versions of this bulletin.
NTB-14-059-A2015-12-01. Service bulletin. NISSAN: ON SOME VEHICLES, THE HIGH VOLTAGE BATTERY PACK WOULD NEED TO BE REPLACED AND NOT REQUIRE ADDITIONAL PARTS AND ON OTHER VEHICLES, HIGH VOLTAGE BATTERY PACK CAN BE RETROFITTED USING ADDITIONAL PARTS. MODEL 2011-15 LEAF. *PE