# Service bulletin ITB17\-026

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10109195
- Published by NHTSA: 2017\-08\-01
- Manufacturer's number: ITB17\-026
- Manufacturer's date: 2017\-03\-20
- NHTSA component: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

## NHTSA's summary

INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill \(filling nozzle shuts off before tank is full\). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10109195-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10109195-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Fuel system, Fuel tank

## Vehicles listed

- 2008 to 2012 INFINITI EX35
- 2013 INFINITI EX37
- 2003 to 2010 INFINITI FX35
- 2011 INFINITI FX35
- 2012 INFINITI FX35
- 2013 INFINITI FX37
- 2003 to 2008 INFINITI FX45
- 2008 to 2010 INFINITI G25
- 2011 to 2012 INFINITI G25
- 2013 INFINITI G25
- 2003 to 2009 INFINITI G35
- 2010 to 2013 INFINITI G35
- 2003 to 2007 INFINITI G37
- 2008 to 2013 INFINITI G37
- 2004 INFINITI I35
- 2013 INFINITI JX35
- 2006 to 2010 INFINITI M35
- 2011 to 2013 INFINITI M37
- 2006 to 2010 INFINITI M45
- 2011 to 2013 INFINITI M56
- 2015 INFINITI Q40
- 2014 to 2017 INFINITI Q50
- 2014 to 2015 INFINITI Q60
- 2017 INFINITI Q60
- 2014 to 2017 INFINITI Q70
- 2014 to 2016 INFINITI QX50
- 2004 to 2013 INFINITI QX56
- 2014 to 2017 INFINITI QX60
- 2014 to 2017 INFINITI QX70
- 2014 to 2016 INFINITI QX80

## Recalls for the same vehicles and component

- [12V398000](/recalls/nhtsa/12V398000.md), 2012-08-14: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

## Other bulletins for the same vehicles and component

- [ITB15021A](/bulletins/10192788.md), 2021-05-10, Service bulletin: EQUIPMENT; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE \- Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
- [ITB17\-026b](/bulletins/10152502.md), 2019-01-07, Service bulletin: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY; FUEL SYSTEM, GASOLINE. INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re\-circulating this update to make regional and retailer personnel aware that we are re\-notifying clients at this time.
- [ITB16\-019C](/bulletins/10091404.md), 2017-02-13, Service bulletin: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY; FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM. "2015\-2016 QX80; FUEL GAUGE DROPS QUICKLY AFTER TANK FILLED AND SHORT DRIVE THIS BULLETIN HAS BEEN AMENDED. THE PARTS INFORMATION SECTION HAS BEEN REVISED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM AFTER FILLING UP THE FUEL TANK TO “FULL”, THE FUEL GAUGE WILL DROP DOWN TO ABOUT 7/8 \(SEE FIGURE 1\) QUICKLY AFTER A SHORT DRIVE. ACTION REPLACE THE COMBINATION METER. \-LOOK UP THE COMBINATION METER PART NUMBER USING THE VIN WITH WIN/FAST OR EQUIVALENT, AND THEN ORDER THE CORRESPONDING NEW PART NUMBER LISTED IN THE PARTS INFORMATION ON NEXT PAGE THROUGH MODEL ELECTRONICS. \-REFER TO THE ELECTRONIC SERVICE MANUAL \(ESM\), SECTION MWI – METER, WARNING LAMP \& INDICATOR FOR REMOVAL AND REASSEMBLY."
- [ITB16\-019B](/bulletins/10091402.md), 2017-02-13, Service bulletin: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY; FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM. "2015 – 2016 QX80; FUEL GAUGE DROPS QUICKLY AFTER TANK FILLED AND SHORT DRIVE THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE THROUGHOUT THIS BULLETIN. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM AFTER FILLING UP THE FUEL TANK TO “FULL”, THE FUEL GAUGE WILL DROP DOWN TO ABOUT 7/8 \(SEE FIGURE 1\) QUICKLY AFTER A SHORT DRIVE. ACTION REPLACE THE COMBINATION METER. \-LOOK UP THE COMBINATION METER PART NUMBER USING THE VIN WITH WIN/FAST OR EQUIVALENT, AND THEN ORDER THE CORRESPONDING NEW PART NUMBER LISTED IN THE PARTS INFORMATION ON NEXT PAGE THROUGH MODEL ELECTRONICS. \-REFER TO THE ELECTRONIC SERVICE MANUAL \(ESM\), SECTION MWI – METER, WARNING LAMP \& INDICATOR FOR REMOVAL AND REASSEMBLY."
- [ITB\-13\-044](/bulletins/10053951.md), 2013-12-07, Service bulletin: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. \*PE
- [ITB\-09\-012\-F](/bulletins/10053950.md), 2013-12-07, Service bulletin: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. INFINITI: DUE TO A LOOSE FUEL FILL CAP, THE EVAP LEAK DTCS \(P0442, P0455, P0456\) ARE STORED AND MAY BE THE CAUSE. MODEL YEARS 2007\-2011. NO MODELS LISTED. \*PE
- [IT\-B\-08\-041A](/bulletins/10026613.md), 2008-11-19, Service bulletin: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY. INFINITI: HARD TO FILL FUEL TANK. FILLING NOZZLE CONTINUES TO CLICK OFF WHEN THE FUEL TANK IS MORE THAN 1/2 FULL. \*PE
- [EC \-08\-004](/bulletins/10025971.md), 2008-09-19, Service bulletin: FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY. INFINITI: HARD TO FILL FUEL TANK. THE FUEL TANK IS DIFFICULT TO FILL MORE THAN 1/2. NOTE: FILLING NOZZLE CONTINUES TO CLICK OFF WHEN THE FUEL TANK IS MORE THAN 1/2 FULL. \*PE

JSON: [/v1/bulletins/10109195](/v1/bulletins/10109195)

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