# Service bulletin PC502 \- 2017 Alt

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10109162
- Published by NHTSA: 2017\-08\-01
- Manufacturer's number: PC502 \- 2017 Alt
- Manufacturer's date: 2017\-01\-26
- NHTSA component: EQUIPMENT; STRUCTURE:BODY

## NHTSA's summary

Front Member Welds \*\*\*\*\* Detailed Information \*\*\*\*\* On October 26, 2016, Nissan announced a Quality Assurance Hold certain MY2017 Altima \(L33\) and MY2017 Maxima \(A36\) vehicles. A repair procedure, parts, and tools are now available to repair these vehicles. Nissan is requesting that dealers enhance the front member weld on affected vehicles using the procedure included with this announcement. The quality hold can be released once the procedure has been performed. \*\*\*\*\* What Dealers Should Do \*\*\*\*\* 1. Verify if vehicles currently in dealer inventory are affected by this inventory service action using Service Comm I.D. PC502. \- New vehicles in dealer inventory can be also be identified using DCS \(Sales\-\> Vehicle Inventory, and filter by Open Campaign\). \- Refer to NPSB 15\-460 for additional information 2. Use the attached procedure to repair the affected Altima and Maxima front member welds. \- Nissan has developed an automatic parts shipment plan to ship parts and essential tools \(J\-52384 \- Manual Rivet Gun \& J\-52385 \- Protective Shield\) to dealers with affected inventory. \- Shipments will begin arriving at dealers on January 27th, 2017. 3. Dealers are requested to remedy any affected vehicle in dealer new or pre\-owned inventory prior to sale to ensure customer satisfaction. NOTE: Only dealer inventory units are active in Service Comm at this time. If a retailed vehicle is identified in Service Comm, no action is necessary at this time. Dealers may request a manual campaign closure by emailing campaign\_manual\_closure@nissan\-usa.com and providing the following information: \- Customer?s VIN: \- Dealer Number: \- Campaign ID: Note: If a vehicle previously held and sold, there is no need to notify the customer at this time. If necessary, Nissan will contact affected customers.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10109162-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10109162-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Equipment and accessories

## Vehicles listed

- 2017 NISSAN ALTIMA
- 2017 NISSAN MAXIMA

## Recalls for the same vehicles and component

- [2020242](/recalls/tc/2020242.md), 2020-05-29: Structure
- [2018732](/recalls/tc/2018732.md), 2018-12-21: Structure
- [18V915000](/recalls/nhtsa/18V915000.md), 2018-12-19: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT; LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- [2017030](/recalls/tc/2017030.md), 2017-01-19: Structure

## Other bulletins for the same vehicles and component

- [NTB09\-131C](/bulletins/11031705.md), 2026-04-29, Service bulletin: STRUCTURE:BODY. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS \(Federal Motor Vehicle Safety Standards\) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” \(metal plate or vinyl label\) is attached to the instrument panel or body on the driver side at the base of the windshield \(see Figure 1\). · The “Certification Label” \(vinyl adhesive label\) is located on the lower area of the driver side B\-Pillar \(see Figure 1\).
- [NTB09\-131C](/bulletins/11031704.md), 2026-04-29, Service bulletin: STRUCTURE:BODY. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS \(Federal Motor Vehicle Safety Standards\) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” \(metal plate or vinyl label\) is attached to the instrument panel or body on the driver side at the base of the windshield \(see Figure 1\). · The “Certification Label” \(vinyl adhesive label\) is located on the lower area of the driver side B\-Pillar \(see Figure 1\).
- [NTB23\-018G](/bulletins/10251535.md), 2024-03-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23\-018.
- [NTB23\-018F](/bulletins/10249914.md), 2024-02-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23\-018.
- [NTB23\-018E](/bulletins/10242148.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018D](/bulletins/10242141.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018C](/bulletins/10235775.md), 2023-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018B](/bulletins/10234080.md), 2023-04-10, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018A](/bulletins/10234079.md), 2023-04-10, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018](/bulletins/10234078.md), 2023-04-10, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21\-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

JSON: [/v1/bulletins/10109162](/v1/bulletins/10109162)

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