# Service bulletin SSM 46102

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10109079
- Published by NHTSA: 2017\-08\-01
- Manufacturer's number: SSM 46102
- Manufacturer's date: 2016\-09\-30
- NHTSA component: SEAT BELTS:FRONT:RETRACTOR; SEAT BELTS

## NHTSA's summary

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501\-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10109079-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10109079-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seat belts

## Vehicles listed

- 2013 to 2017 FORD C\-MAX
- 2012 to 2017 FORD E\-SERIES
- 2012 to 2017 FORD EDGE
- 2012 to 2017 FORD ESCAPE
- 2012 to 2017 FORD EXPEDITION
- 2012 to 2017 FORD EXPLORER
- 2012 to 2017 FORD F\-150
- 2012 to 2017 FORD FIESTA
- 2012 to 2017 FORD FLEX
- 2012 to 2017 FORD FOCUS
- 2012 to 2017 FORD FUSION
- 2015 to 2017 FORD MUSTANG
- FORD SUPER DUTY F SERIES
- 2012 to 2017 FORD TAURUS
- 2015 to 2017 FORD TRANSIT
- 2012 to 2017 FORD TRANSIT CONNECT
- 2017 LINCOLN CONTINENTAL
- 2015 to 2017 LINCOLN MKC
- 2012 to 2016 LINCOLN MKS
- 2012 to 2017 LINCOLN MKT
- 2012 to 2017 LINCOLN MKX
- 2012 to 2017 LINCOLN MKZ
- 2012 to 2017 LINCOLN NAVIGATOR

## Recalls for the same vehicles and component

- [2025484](/recalls/tc/2025484.md), 2025-09-12: Seats And Restraints
- [25V614000](/recalls/nhtsa/25V614000.md), 2025-09-12: SEAT BELTS:PRETENSIONER
- [2024605](/recalls/tc/2024605.md), 2024-10-11: Seats And Restraints
- [2020335](/recalls/tc/2020335.md), 2020-07-20: Seats And Restraints
- [2020231](/recalls/tc/2020231.md), 2020-05-27: Seats And Restraints
- [20V305000](/recalls/nhtsa/20V305000.md), 2020-05-27: SEAT BELTS:PRETENSIONER; SEAT BELTS:FRONT
- [2019456](/recalls/tc/2019456.md), 2019-09-11: Seats And Restraints
- [2019395](/recalls/tc/2019395.md), 2019-08-12: Seats And Restraints
- [19V590000](/recalls/nhtsa/19V590000.md), 2019-08-12: SEAT BELTS:FRONT
- [2018470](/recalls/tc/2018470.md), 2018-09-04: Seats And Restraints

## Other bulletins for the same vehicles and component

- [24H02](/bulletins/11020247.md), 2025-07-07, Other: SEAT BELTS. Ford Motor Company is voluntarily conducting a study on some customer\-owned vehicles to proactively replace the front seat belt retractors and return them to Ford for further analysis. Inspecting your vehicle will help Ford carry out this research.
- [24H02](/bulletins/11009917.md), 2024-11-06, Service bulletin: SEAT BELTS. This is a proactive investigation program by Ford Motor Company to obtain field parts for evaluation. Ford is voluntarily conducting this program to evaluate the field performance and functionality of the obtained front seat belt retractor assemblies. Parts obtained from the program must be returned to Ford for evaluation.
- [23L06](/bulletins/10251252.md), 2024-03-05, Service bulletin: SEAT BELTS. Certain 2013\-2019 Model Year Explorer Police Interceptor Vehicles \- Owner Guide Update
- [SSM 51907](/bulletins/10243481.md), 2023-10-04, Service bulletin: SEAT BELTS. Some 2015\-2023 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b\-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
- [SSM 50874](/bulletins/10214830.md), 2022-06-30, Service bulletin: SEAT BELTS. Some 2015\-2022 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b\-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
- [21B11\-S2](/bulletins/10214127.md), 2022-06-13, Service bulletin: SEAT BELTS. Certain 2014\-2016 Model Year Explorer Vehicles 2nd Row Inflatable Seat Belt \- In all of the affected vehicles, the air bag light may illuminate as a result of a worn or damaged connection to the rear inflatable seat belt connector.
- [21B11\-S1](/bulletins/10207905.md), 2022-02-17, Service bulletin: SEAT BELTS. Customer Satisfaction Program 21B11 \- Supplement \#1 \- Certain 2014 \- 2016 Model Year Explorer Vehicles 2nd Row Inflatable Seat Belt
- [SSM 50236](/bulletins/10202795.md), 2021-11-02, Service bulletin: SEAT BELTS. Some 2015\-2021 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b\-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
- [TSB 21\-2054](/bulletins/10189773.md), 2021-04-03, Service bulletin: SEAT BELTS. Some 2017\-2020 Continental vehicles may experience driver seatbelts locking up and difficult to extend. This may be due to the seatbelt retractor contacting the B\-pillar sheet metal causing the seat belt retractor to sit on an angle. To correct the condition, follow the Service Procedure to add clearance between the seatbelt retractor and B\-pillar sheet metal.
- [SSM 47723](/bulletins/10153952.md), 2019-03-04, Service bulletin: SEAT BELTS:FRONT:RETRACTOR. Some 2015\-2019 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b\-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.

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