# Service bulletin TSB 16\-0124

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10109042
- Published by NHTSA: 2017\-08\-01
- Manufacturer's number: TSB 16\-0124
- Manufacturer's date: 2016\-09\-19
- NHTSA component: STRUCTURE:BODY:DOOR; EQUIPMENT

## NHTSA's summary

Some 2015\-2016 Transit Connect vehicles may exhibit a water leak into the passenger side footwell. Follow the Service Procedure steps to correct the condition.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10109042-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10109042-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Equipment and accessories

## Vehicles listed

- 2015 to 2016 FORD TRANSIT CONNECT

## Recalls for the same vehicles and component

- [2022151](/recalls/tc/2022151.md), 2022-03-29: Structure
- [2020204](/recalls/tc/2020204.md), 2020-05-11: Structure
- [2016432](/recalls/tc/2016432.md), 2016-09-06: Structure

## Other bulletins for the same vehicles and component

- [SSM 54601](/bulletins/11029052.md), 2026-02-27, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module \(BCM\). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab \> Accessories \> Installation \> Wireless RF Keypad Diagnosis Guide \> PPT C \> Step C2.\<br /\>\<br /\> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
- [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin: EQUIPMENT. All accessory stick\-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated \(wired\) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System \(DPES\); dealership management can authorize users. The authorized user must go to FMCDealer.com \> Parts and Service \> Parts Product Line Information \> Keys/Entry Devices \> Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- [SSM 51536](/bulletins/10235153.md), 2023-05-04, Service bulletin: STRUCTURE. For 2000\-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number \(VIN\) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual \(WSM\) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- [TSB 22\-2114](/bulletins/10209378.md), 2022-03-29, Service bulletin: SEATS; EQUIPMENT. This article supersedes TSB 20\-2047 to update the model years affected. Some 2013\-2022 Transit Connect vehicles built on or after 1\-Jan\-2013 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in need of adjustment. It may be necessary to reduce the cable end fitting length. It is not necessary to install a new second row seat.
- [TSB160054](/bulletins/10205019.md), 2021-12-20, Service bulletin: EQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. 2.5L \- Air conditioning \(A/C\) inoperative fand/or message center ambient air temperature display inaccurate \- DTCS P0073, P0074, and/or U0422
- [TSB160046](/bulletins/10205011.md), 2021-12-20, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; EQUIPMENT. AM inoperative and/or satellite radio display shows \- not equipped built on 10/26/2015 and through 01/20/2016
- [TSB 21\-2379](/bulletins/10202862.md), 2021-11-02, Service bulletin: EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2014\-2020 Transit Connect vehicles built on/or after 01\-Feb\-2013 may exhibit water dripping into the passenger front footwell. This may be due to an excessive gap in the heating, ventilation, and air conditioning \(HVAC\) case allowing water to drip from the case when the air conditioning \(A/C\) is operating. To correct the condition, follow the Service Procedure steps to reseal the HVAC case.
- [TSB 21\-2152](/bulletins/10194434.md), 2021-06-03, Service bulletin: POWER TRAIN; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Some 2013\-2016 Fusion, 2013\-2018 C\-MAX, 2014\-2019 Escape, 2014\-2021 Transit Connect, and 2015\-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and on certain vehicles install the protective cap over the selector at the transmission end of the selector lever cable.
- [TSB 20\-2382](/bulletins/10183416.md), 2020-12-05, Service bulletin: STRUCTURE; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Some 2014\-2020 Transit Connect vehicles built on/or after 01\-Feb\-2013 may exhibit water dripping into the passenger front footwell. This may be due to an excessive gap in the heating, ventilation, and air conditioning \(HVAC\) case allowing water to drip from the case when the air conditioning \(A/C\) is operating. To correct the condition, follow the Service Procedure steps to reseal the HVAC case.
- [SSM 49086](/bulletins/10179356.md), 2020-09-04, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Some 2016\-2017 Expedition/Navigator, 2016\-2018 Focus/C\-MAX, And 2016\-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on. To address this condition, reprogram the audio control module \(ACM\) using the appropriate Ford diagnostic scan tool. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.

JSON: [/v1/bulletins/10109042](/v1/bulletins/10109042)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20TSB%2016-0124&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10109042&vehicle=Service%20bulletin%20TSB%2016-0124)