# Service bulletin Service Bulletin

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10108793
- Published by NHTSA: 2017\-07\-31
- Manufacturer's number: Service Bulletin
- Manufacturer's date: 2015\-03\-06
- NHTSA component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Service bulletin \- There is a hard downshift or clunk around 6\-13 mph, often experienced when slowing down and accelerating at slow speeds or from a rolling stop. Under certain conditions, the PCM A/T software settings may cause the issue.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10108793-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10108793-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Transmission and driveline, Automatic transmission, Software, Transmission control module

## Vehicles listed

- 2014 to 2015 HONDA ODYSSEY

## Other bulletins for the same vehicles and component

- [SB\-16\-003 03049](/bulletins/10193316.md), 2021-05-14, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. BACKGROUND There is a software problem within the audio\-navigation unit that may cause the display screen, including any video images, to go blank and the unit to stop working.
- [AVE02142018901](/bulletins/10129336.md), 2018-02-26, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. Dealer message \- Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to confirm the judder/shudder is coming from the torque converter.
- [A17\-044](/bulletins/10108886.md), 2017-07-31, Service bulletin: POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; POWER TRAIN:AUTOMATIC TRANSMISSION. Service bulletin \- A judder from the torque converter lock\-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
- [A17\-043](/bulletins/10108885.md), 2017-07-31, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION. Service bulletin \- A judder from the torque converter lock\-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
- [Service Bulletin](/bulletins/10108836.md), 2017-07-31, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:SOFTWARE. Service bulletin \- There is a hard downshift or clunk around 6 \- 13 mph, often experienced when slowing down and accelerating at slow speeds or from a rolling stop. Under certain conditions, the PCM A/T software settings may cause the issue.
- [A15\-002 \- 8\-21\-1](/bulletins/10107082.md), 2017-06-20, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. "SERVICE BULLETIN \- THE VEHICLE MAY HAVE ONE OR MORE OF THE FOLLOWING SOFTWARE BUGS: • WHEN IN XM MODE, THE AUDIO UNIT TURNS OFF AFTER MAKING AN HFL CALL. • THERE IS NO SOUND OR THERE IS STATIC IN THE REAR HEADPHONES \(BOTH WIRED AND WIRELESS\). • WHEN IN XM MODE, THE XM RADIO INFORMATION ON THE CENTER DISPLAY DOES NOT MATCH THE TOUCH SCREEN. • THE INFO/SETTING SCREEN FLASHES AFTER USING LANEWATCH. • THE HFL DELETES SAVED SPEED DIAL INFORMATION AND VOICE TAGS. • THE AUDIO\-NAVIGATION SYSTEM REBOOTS WHEN A CUSTOMER’S CD IS INSERTED. • THE HFL SYSTEM REBOOTS WHEN TRYING TO PLACE A CALL USING A NAME THAT CONTAINS A NON\-ALPHANUMERIC CHARACTER. • THE REVERSE CAMERA IMAGE STAYS ON AFTER SHIFTING OUT OF REVERSE. • IMID GOES BLANK WHILE PARALLEL PARKING."
- [A16\-005](/bulletins/10099622.md), 2017-05-18, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. SERVICE BULLETIN \- MULTIPLE INDICATORS COME ON WITH VSA DTC 81\-1 \(MODULATOR\-CONTROL UNIT INTERNAL CIRCUIT MALFUNCTION\) AND/OR VSA DTC 61\-1 \(MODULATOR\-CONTROL UNIT POWER SOURCE CIRCUIT \(IG\) LOW VOLTAGE\) SET. THIS RESULTS FROM VSA SOFTWARE SENSITIVITY TO LOW BATTERY VOLTAGE.
- [AJA48014](/bulletins/10087961.md), 2017-01-05, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. "JOB AID \- DO YOU HAVE AN ODYSSEY IN YOUR SHOP THAT HAS A POWER SLIDING DOOR THAT WON’T OPEN OR CLOSE BY USING THE FOLLOWING? • POWER SLIDING DOOR MAIN SWITCH ON THE DASH • KEYLESS TRANSMITTER • B\-PILLAR SWITCH \(IF EQUIPPED\) • EITHER INSIDE OR OUTSIDE DOOR HANDLE CONNECT THE HDS TO THE VEHICLE. USING THE INFORMATION FROM THE POWER SLIDING DOOR DATA LIST, FOLLOW THE STEPS IN THE FLOWCHART BELOW TO TROUBLESHOOT THE PROBLEM."
- [A16060](/bulletins/10084801.md), 2016-11-25, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. SERVICE BULLETIN \- A JUDDER FROM THE TORQUE CONVERTER LOCK\-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TORQUE CONVERTER WAS NOT CAUSING THE JUDDER; RATHER, IT WAS CAUSED BY DETERIORATED TRANSMISSION FLUID.

JSON: [/v1/bulletins/10108793](/v1/bulletins/10108793)

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