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Service bulletin A17-040

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10108737
Published by NHTSA2017-07-31
Manufacturer's numberA17-040
Manufacturer's date2017-05-20
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

NHTSA's summary

Service bulletin - to occur, a software update for the transmission is available at the customer's request. Additionally, the transmission fluid will be replaced. Complete 15-086 first to update the vehicle. If the judder returns after updating the vehicle, the torque converter may need to be replaced. Refer to the INSPECTION section of this bulletin.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline, Automatic transmission, Torque converter

Vehicles listed
HONDA CR-V2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
13V1430002013-04-15. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
000101282022-05-09. Service bulletin. Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The vehicle's battery sensor monitors the battery condition and determines the charging mode. In some cases, because of the battery condition and your driving habits, the PCM may not select the correct charge mode resulting in a battery with a low state of charge. If the battery has a low state of charge, the engine may not start.
101282021-05-07. Service bulletin. Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle to the address card for the affected VIN. The vehicle's battery sensor monitors the battery condition and determines and the charging mode. In some cases, because of the battery condition and your driving habits, the PCM may not select the correct charge mode resulting in a battery with a low state of charge. If the battery has a low state of charge, the engine may not start.
A15-0862017-07-31. Service bulletin. Service bulletin - A surge, vibration, or judder may be felt while driving under light acceleration. To minimize the possibility for the judder to occur, a software update for the transmission is available at the customer's request. Additionally, the transmission fluid will be replaced. If the judder returns after the software update, refer to Service Bulletin 17-040, Vibration While Driving Under Light Acceleration After Software Update.