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Service bulletin Customer Letter

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10108709
Published by NHTSA2017-07-28
Manufacturer's numberCustomer Letter
Manufacturer's date2017-02-13
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Customer letter - On some 2017 HR-V vehicles, there is an internal programming issue with the powertrain control module (PCM). Under certain restarting and driving conditions, the air to fuel ratio control may not properly adjust.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Transmission and driveline, Automatic transmission, Software, Transmission control module

Vehicles listed
HONDA HR-V2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
Followup Notice2018-04-16. Service bulletin. Customer letter - Our records indicate that an EMISSIONS RECALL has not been completed on this vehicle; refer to the address card for the affected VIN. There is an internal programming issue with the powertrain control module (PCM). Under certain restarting and driving conditions, the air to fuel ratio control may not properly adjust.
ACA111120169012017-08-31. Service bulletin. Dealer message - Today, November 11, 2016, American Honda is notifying all dealers that the repair procedure is now available for Emissions Recall for the 2017 HR-V. Updated Service Bulletin 16-103 Emissions Recall: 2017 HR-V PCM Incorrectly Adjusts Air to Fuel Ratio has been posted on SIS. The bulletin provides corrective action, repair procedure, software, and warranty information to support vehicle repairs.
ACA111020169012017-08-31. Service bulletin. Dealer message - Today, November 10, 2016, American Honda is notifying all dealers of a Stop Sale and Emissions Recall for 2017 HR-V vehicles due to emissions regulations. Any new or used units in dealer stock must be inspected and, if necessary, repaired prior to sale. At this time complete repair information is unavailable. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this emissions recall.
ATS1702052017-06-28. Service bulletin. TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.