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Service bulletin B17020D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10108701
Published by NHTSA2017-07-28
Manufacturer's numberB17020D
Manufacturer's date2017-02-14
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

NHTSA's summary

Service news article - We?ve made an important change to the AcuraLink telematics unit that you need to be aware of. This change switches the coverage of the internal cellular module from Code Division Multiple Access (CDMA) to Long Term Evolution (LTE).

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
ACURA ILX2016, 2017
ACURA MDX2014, 2015, 2016, 2017
ACURA RDX2016, 2017
ACURA RLX2014, 2015, 2016, 2017
ACURA TLX2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
BBOM010620232023-01-11. Service bulletin. Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low. Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not automatically restart. In most cases, the client can immediately restart the vehicle by selecting Park and pushing the Start button.
B23-0022023-01-11. Service bulletin. Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the client can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23-001 Product Update: PGM-FI Idle Stop Software Update is applicable to the VIN, the PGM-FI software must be updated first before the warranty extension applies. Acura is extending the warranty coverage for valve adjustment and starter replacement related to this condition to 10 years from the original date of purchase with no mileage limitation.
B23-0012023-01-11. Service bulletin. Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
SB-15-0512021-05-13. Service bulletin. BACKGROUND When the client uses the HFL, the person they are speaking with may experience poor sound quality, static, or the speaker’s voice cutting out. CORRECTIVE ACTION Cross-check the HFL part number and the HFL software version table in step 2 of REPAIR PROCEDURE to verify if the HFL control unit can be updated. NOTE: Make sure there is a match between the HFL P/N and software version under SOFTWARE INFORMATION
JL0-00004912021-05-13. Service bulletin. To ensure Acura clients have the best ownership experience, new software is sometimes released to improve the operation of our product. Recently, we released a software update for the audio, navigation, and hands-free phone systems in your navigation equipped TLX. This software update provides functional and graphical improvements to make the systems more use friendly.
JN4-000008462021-05-13. Service bulletin. Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle, refer to the address card for the affected VIN. When a vehicle passes behind the 2015 TLX, the Cross-Traffic Monitoring (CTM) audible alert does not sound. The display screen shows the CTM indicators (orange arrows) only.
JK9-00013812021-05-12. Service bulletin. To ensure Acura have the best ownership experience, new software is sometimes released to improve the operation of our product. Recently, we released a software update for the audio, navigation, and hands-free phone systems in your navigation-equipped MDX. This software update provides functional and graphical improvements to make the systems more user friendly.
BBOM091520202020-09-22. Service bulletin. Dealer Message - Today, September 15, 2020, Acura is announcing a stop sale and emissions recall for certain 2017-2020 MDX Sport Hybrid and 2014, 2016-2020 RLX Sport Hybrid vehicles that may not properly clear specific diagnostic trouble codes (DTC). Presence of these codes may prevent the vehicle from passing a smog test. Refer to your eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected.
B20-0402020-09-22. Service bulletin. "Service Bulletin - When the PCM detects a malfunction in one of the odd number transmission gears, it will set one of the following DTCs: -P073F (unable to engage gear 1) -P074B (unable to engage gear 3) -P074D (unable to engage gear 5) -P074F (unable to engage gear 7) Due to inappropriate calibration of the PCM, the OBD system cannot properly clear the transmission permanent DTC as required."
B20-0392020-09-22. Service bulletin. "Service Bulletin - When the PCM detects a malfunction in one of the odd number transmission gears, it will set one of the following DTCs: -P073F (unable to engage gear 1) -P074B (unable to engage gear 3) -P074D (unable to engage gear 5) -P074F (unable to engage gear 7) Due to inappropriate calibration of the PCM, the OBD system cannot properly clear the transmission permanent DTC as required."