Service bulletin B13-039

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10108093
Published by NHTSA	2017-06-29
Manufacturer's number	B13-039
Manufacturer's date	2017-03-01
NHTSA component	STRUCTURE:BODY

NHTSA's summary

SERVICE BULLETIN - THERE IS A TICKING COMING FROM THE DASHBOARD OR THE FRONT DAMPER AREA. PAINT FROM THE FRONT DAMPER MOUNT IS STICKING TO THE VEHICLE BODY, CAUSING A TICKING WHEN THE BODY FLEXES.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
ACURA MDX	2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2026275	2026-06-04. Structure
26V365000	2026-06-04. SUSPENSION:REAR; STRUCTURE:FRAME AND MEMBERS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
BPaS03032020901	2020-03-12. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2017 MDXs with a complaint of the automatic tailgate inop. The failure modes include the tailgate opening under power but immediately closing (reversing) on its own or the tailgate opening under power partially before stopping, requiring manual operation to fully open. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
BPaS02132020901	2020-02-20. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2017 MDXs with a complaint of the automatic tailgate inop. The failure modes include the tailgate opening under power but immediately closing (reversing) on its own or the tailgate opening under power partially before stopping, requiring manual operation to fully open. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
BPaS01072020905	2020-01-15. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2017 MDXs with a complaint of the automatic tailgate inop. The failure modes include the tailgate opening under power but immediately closing (reversing) on its own or the tailgate opening under power partially before stopping, requiring manual operation to fully open. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
BPaS11142019901	2019-11-21. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2017 MDXs with a complaint of the automatic tailgate inop. The failure modes include the tailgate opening under power but immediately closing (reversing) on its own or the tailgate opening under power partially before stopping, requiring manual operation to fully open. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
BPaS10282019901	2019-11-05. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2017 MDXs with a complaint of the automatic tailgate inop. The failure modes include the tailgate opening under power but immediately closing (reversing) on its own or the tailgate opening under power partially before stopping, requiring manual operation to fully open. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
BAW10212019	2019-10-29. Service bulletin. Dealer Message - On August 29, 2019, American Honda launched one revised, and one new Warranty Extension paint bulletin. Please review the following summary of requirements within these bulletins and share with the appropriate staff to ensure proper claim submission.
BPaS10092019901	2019-10-26. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2017 MDXs with a complaint of the automatic tailgate inop. The failure modes include the tailgate opening under power but immediately closing (reversing) on its own or the tailgate opening under power partially before stopping, requiring manual operation to fully open. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
BPaS09092019906	2019-09-18. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2017 MDXs with a complaint of the automatic tailgate inop. The failure modes include the tailgate opening under power but immediately closing (reversing) on its own or the tailgate opening under power partially before stopping, requiring manual operation to fully open. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
B19-029	2019-09-06. Service bulletin. Service Bulletin - This warranty extension only applies to 2014-16 MDX vehicles that are painted NH-603P White Diamond Pearl. The exterior paint on the roof and/or tailgate may peel off. American Honda is extending the warranty on the paint of the affected vehicles to 8 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, wraps, dents, collision damage, client-induced damage, etc.
BPaS08142019901	2019-08-20. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2017 MDXs with a complaint of the automatic tailgate inop. The failure modes include the tailgate opening under power but immediately closing (reversing) on its own or the tailgate opening under power partially before stopping, requiring manual operation to fully open. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.