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Service bulletin B15-001 - 8-21-1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10107084
Published by NHTSA2017-06-20
Manufacturer's numberB15-001 - 8-21-1
Manufacturer's date2015-08-21
NHTSA componentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL

NHTSA's summary

"SERVICE BULLETIN - THE VEHICLE MAY HAVE ONE OR MORE OF THE FOLLOWING SYMPTOMS: • WHEN IN THE XM MODE, THE AUDIO UNIT TURNS OFF AFTER MAKING AN HFL CALL. • THERE IS NO SOUND OR THERE IS STATIC IN THE REAR HEADPHONES (BOTH WIRED AND WIRELESS). • WHEN IN XM MODE, THE XM RADIO INFORMATION ON THE CENTER DISPLAY DOES NOT MATCH THE ODMD SCREEN. • THE HFL DELETES SAVED SPEED DIAL INFORMATION AND VOICE TAGS. • THE AUDIO-NAVIGATION SYSTEM REBOOTS WHEN A CLIENT’S CD IS INSERTED. • THE VOICE COMMAND FOR THE HEATED SEATS DOES NOT WORK. • THE HFL SYSTEM REBOOTS WHEN TRYING TO PLACE A CALL USING A NAME THAT CONTAINS A NON-ALPHANUMERIC CHARACTER. • THE AUDIO SYSTEM DISPLAYS A GPS/LOST POWER MESSAGE ON THE IMID WHEN THE VEHICLE IS STARTED. • THE REVERSE CAMERA STAYS ON AFTER SHIFTING OUT OF REVERSE. • XM INFORMATION IS NOT SHOWING IN XM MODE ON THE IMID."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
ACURA MDX2014
ACURA RDX2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V4170002015-07-01. EQUIPMENT:APPLIANCE:AIR CONDITIONER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
BPO050220229012022-06-06. Service bulletin. Dealer message - American Honda is investigating a potential quality concern with RDX Accessory Cross Bar kit. Due to this investigation, American Honda is requesting all dealers to return any uninstalled inventory to American Honda for investigation and validation by the supplier.
Fuel Pump Part2022-05-16. Service bulletin. Leak from Fuel Pump Connection.
B980152022-05-09. Service bulletin. Special Tool Loan Program: Under TOOLS AVAILABLE FOR LOAN, the list has been updated.
B150512022-05-09. Service bulletin. When the client uses the HFL, the person they are speaking with may experience poor sound quality, static, or the speaker?s voice cutting out.
B18-0202022-03-08. Service bulletin. Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.
SB-15-0512021-05-13. Service bulletin. BACKGROUND When the client uses the HFL, the person they are speaking with may experience poor sound quality, static, or the speaker’s voice cutting out. CORRECTIVE ACTION Cross-check the HFL part number and the HFL software version table in step 2 of REPAIR PROCEDURE to verify if the HFL control unit can be updated. NOTE: Make sure there is a match between the HFL P/N and software version under SOFTWARE INFORMATION
DLR-02-19-20162021-05-08. Service bulletin. American Honda (AHM) is investigating certain 2014-2016 RDXs with evidence of fuel leak from the fuel tank to the fuel pump connection. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
DLR-03-29-20162021-05-08. Service bulletin. American Honda (AHM) is investigating certain 2014-2016 MDXs with a client complaint of front bearing noise coming from the front while driving. The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
DLR-02-16-20162021-05-07. Service bulletin. American Honda (AHM) is investigating certain 2014-2016 MDXs with a client complaint of front bearing noise coming from the front while driving. The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS032520219072021-04-06. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.