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Service bulletin ATS161002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10106927
Published by NHTSA2017-06-19
Manufacturer's numberATS161002
Manufacturer's date2017-02-01
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS WITH SAMSUNG/ANDROID SMARTPHONES HAVE REPORTED THAT WHILE PLAYING PANDORA THROUGH HFL, A NO DEVICE CONNECTED MESSAGE APPEARS ON THE DISPLAY AUDIO SCREEN AND PANDORA STOPS WORKING. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA/AUDIO UNIT/AUDIO-NAVIGATION UNIT ISSUE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
HONDA PILOT2016
HONDA RIDGELINE2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20204412020-09-17. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A20-0562022-07-07. Service bulletin. Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction). Dirt may be clogging the EVAP canister vent tube.
A20-0222022-07-07. Service bulletin. Service bulletin - One or more accessory running board lights are flickering or not working. The running board light assembly is faulty. * Denotes Required Fields TSB ID : TSB Date : Calendar for date entry assistance Source : All Manual EMAIL MCA Portal
1509012022-05-09. Service bulletin. This article replaces the one posted in December 2015 to extend the article?s shelf life. The issues covered are still being addressed. Are you reading a DTC B121E (climate control unit lost communication with touch control panel) on the HDS and you can?t find anything in the service information to help you troubleshoot it? Just use the troubleshooting procedure for DTC U0180 (lost communication with auto L/T); it?s the one you want.
150722022-05-09. Service bulletin. There is a software problem within the audio-navigation unit that may cause the display screen, including any video images, to go blank and the unit to stop working.
000075712022-05-09. Service bulletin. This letter is to inform you that the software controlling the audio-navigation unit needs to be updated.
A20-0562022-03-08. Service bulletin. Service Bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).
ATI&011920229012022-01-25. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017 Odysseys, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P2652 (Rocker Arm Oil Pressure Switch B [Bank 1] Stuck On) & P3400 (Valve Pause System [VPS] Stuck Off Bank 1) stored. Customer may also complain of rough engine running conditions. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
NSS3002021-12-13. Service bulletin. Recall Information update: Service Bulletin NSS300 #2
A160302021-12-13. Service bulletin. Service Bulletin - Service Manual Update: DTC B121E - The service information is missing the troubleshooting procedures for DTC B121E climate control lunit lost communication with touch control panel DTC B121E was mistakenly assigned to this vehicle and dos not apply. For troulbleshooting, use the procledures for DTC U0180 LOST LCOMMUNICATION WITH AUTOMATIC LIGHTING CONTROL UNIT/SENSOR
A16030B2021-12-13. Service bulletin. Honda Service News Article Android Display Audio Screen Goes blank during LaneWatch Calmera Aiming