# Service bulletin \(KC0,1\) CUSTOMER A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10106822 - Published by NHTSA: 2017\-06\-16 - Manufacturer's number: \(KC0,1\) CUSTOMER - Manufacturer's date: 2017\-01\-06 - NHTSA component: POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE ## NHTSA's summary CUSTOMER EMAIL \- WE UNDERSTAND YOUR BUSY LIFESTYLE AND HOW INCONVENIENT IT WOULD BE IF YOUR VEHICLE HAS AN UNEXPECTED TRANSMISSION PROBLEM THAT WOULD DISRUPT YOUR SCHEDULE. TO PREVENT THIS FROM HAPPENING, WE HIGHLY RECOMMEND THAT YOU FOLLOW THE STEPS AND ADVICE IN THE VIDEO TO GET THIS IMPORTANT SOFTWARE UPGRADE FOR YOUR VEHICLE. HONDA WILL PROVIDE THIS SOFTWARE UPDATE AT NO CHARGE TO YOU. ## The document No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number. ## Components Electrical system, Transmission and driveline, Automatic transmission, Software ## Vehicles listed - 2015 to 2016 HONDA CR\-V ## Other bulletins for the same vehicles and component - [A15\-046](/bulletins/10145028.md), 2018-10-01, Service bulletin: SEATS; POWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE. Service bulletin \- Some customers have reported feeling one or more different vibrations felt primarily through the driver?s seat. The identified vibrations may occur under these conditions: ? Driving Mode 1: While stopped with vehicle in gear. ? Driving Mode 2: While between 1,000?1,200 rpm at takeoff. - [A18\-072](/bulletins/10142672.md), 2018-07-16, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; ENGINE. Service bulletin \- When cold\-starting the engine and shifting to Reverse, the engine stalls in the first 10 to 14 seconds. There is too much oil clearance between the input and stator shafts, which allows ATF to drain out of torque converter during extend off periods. During a cold start, when the torque converter is refilled, air gets trapped in the torque converter. This applies the lock up clutch, which stalls the engine. - [Service Bulletin](/bulletins/10108557.md), 2017-07-17, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION. Service bulletin \- The ACC OFF message appears on the MID while trying to activate the ACC. Another symptom, while driving the ACC OFF message may appear and turn off the ACC. The multipurpose camera unit software misinterprets settings. - [PUD \- 2015\-16 CR](/bulletins/10108109.md), 2017-06-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. CUSTOMER LETTER \- TRANSMISSION SOFTWARE STILL NEEDS AN UPDATE. UNDER CERTAIN DRIVING CONDITIONS, THIS SOFTWARE ISSUE CAUSES A PROBLEM, WHICH MAY ALLOW A TRANSMISSION BELT TO SLIP. - [PUD \- 2015\-16 CR](/bulletins/10108108.md), 2017-06-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. CUSTOMER LETTER \- TRANSMISSION SOFTWARE STILL NEEDS AN UPDATE. UNDER CERTAIN DRIVING CONDITIONS, THIS SOFTWARE ISSUE CAUSES A PROBLEM, WHICH MAY ALLOW A TRANSMISSION BELT TO SLIP. - [ATS170205](/bulletins/10108054.md), 2017-06-28, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. TECHLINE SUMMARY ARTICLE \- ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS. - [\(KC0,1\) CUSTOMER](/bulletins/10106904.md), 2017-06-19, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). EMAIL REMINDER SENT TO OWNERS TO HAVE THE TRANMISSION SOFTWARE UPDATED BEFORE AN UNEXPECTED TRANMISSION PROBLEM OR POSSIBLE REPAIR TO THE VEHICLE OCCURS. - [\(KC0,1\) CUSTOMER](/bulletins/10106787.md), 2017-06-16, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE. CUSTOMER LETTER \- OUR RECORDS INDICATE YOUR TRANSMISSION'S SOFTWARE STILL NEEDS AN UPDATE. TO PREVENT PERMANENT DAMAGE AND AVOID COSTLY REPAIRS, WE HIGHLY RECOMMEND HAVING YOUR VEHICLE UPDATED AS SOON AS POSSIBLE. HONDA WILL UPDATE THE SOFTWARE FREE OF CHARGE. - [\(KC0,1\) CUSTOMER](/bulletins/10106786.md), 2017-06-16, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:SOFTWARE. CUSTOMER LETTER \- OUR RECORDS INDICATE YOUR TRANSMISSION'S SOFTWARE STILL NEEDS AN UPDATE. TO PREVENT PERMANENT DAMAGE AND AVOID COSTLY REPAIRS, WE HIGHLY RECOMMEND HAVING YOUR VEHICLE UPDATED AS SOON AS POSSIBLE. HONDA WILL UPDATE THE SOFTWARE FREE OF CHARGE. - [A15\-038\-9\-22\-15](/bulletins/10106755.md), 2017-06-16, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. SERVICE BULLETIN \- THE REMOTE ENGINE STARTER KEY FOB PANIC BUTTON IS NOT WORKING. ALSO, ALL FOUR DOORS UNLOCK WHEN PUSHING THE UNLOCK BUTTON ONCE INSTEAD OF UNLOCKING THE DRIVER’S DOOR ONLY. THE REMOTE ENGINE STARTER KEY FOB IS NOT PROGRAMMED CORRECTLY. JSON: [/v1/bulletins/10106822](/v1/bulletins/10106822) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20%28KC0%2C1%29%20CUSTOMER&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10106822&vehicle=Service%20bulletin%20%28KC0%2C1%29%20CUSTOMER)