# Service bulletin SSM72883

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10106331
- Published by NHTSA: 2017\-06\-14
- Manufacturer's number: SSM72883
- Manufacturer's date: 2016\-07\-18
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL

## NHTSA's summary

ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE INCONTROL TOUCH PRO FEATURES MAY NOT FUNCTION AS EXPECTED. THIS INCLUDES CD PLAYER PERFORMANCE, SCREEN RESET ISSUES \- NOT BE ABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK, HAVE TO USE THE SOFT KEY OR STEERING WHEEL KEY TO COMPLETE THE ACTION, VOICE COMMAND REPEATED TWICE. MISSING AUDIO FOR FM AFTER STARTUP, RECOVERED AFTER SOURCE CHANGE. PHONE ISSUES

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2017 LAND ROVER DISCOVERY SPORT
- 2017 LAND ROVER RANGE ROVER EVOQUE

## Other bulletins for the same vehicles and component

- [SSM75814](/bulletins/10243688.md), 2023-10-06, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Weather and Park \& Pay Apps disappear after PIVI update
- [SSM76022](/bulletins/10239047.md), 2023-07-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; COMMUNICATION:MANUFACTURER TELEMATICS. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
- [SSM75855](/bulletins/10222703.md), 2022-10-07, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
- [SSM75805](/bulletins/10222690.md), 2022-10-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
- [SSM70258](/bulletins/10206633.md), 2022-01-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update.
- [SFCC\_NOV2021\_25](/bulletins/10204122.md), 2021-12-07, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- [SFCC Jul20\_26](/bulletins/10178159.md), 2020-08-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
- [SSM74813\_Attach](/bulletins/10175829.md), 2020-05-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. JLR is investigating an issue on Incontrol Touch \(NLI\) infotainment systems, where the ‘Browse’ and Track list’ tiles are greyed out \(see attachment\) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
- [LTB01261NAS3](/bulletins/10164591.md), 2019-09-09, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. The auto stop/start system does not function as expected.
- [SFCC Slide27](/bulletins/10163968.md), 2019-08-19, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Intermittent Bluetooth connection on Android equipped device with software 9.0

JSON: [/v1/bulletins/10106331](/v1/bulletins/10106331)

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