# Service bulletin SSM72793

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10106277
- Published by NHTSA: 2017\-06\-13
- Manufacturer's number: SSM72793
- Manufacturer's date: 2016\-06\-08
- NHTSA component: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

ISSUE: TOUCHSCREEN DIAGNOSTICS AND DTC B14AD\-96 IS FLAGGED

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Equipment and accessories, Software

## Trouble codes named

B14AD

## Vehicles listed

- 2015 LAND ROVER DISCOVERY SPORT
- 2016 LAND ROVER RANGE ROVER EVOQUE

## Other bulletins for the same vehicles and component

- [SSM75814](/bulletins/10243688.md), 2023-10-06, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Weather and Park \& Pay Apps disappear after PIVI update
- [SSM76022](/bulletins/10239047.md), 2023-07-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; COMMUNICATION:MANUFACTURER TELEMATICS. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
- [SSM75855](/bulletins/10222703.md), 2022-10-07, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
- [SSM75805](/bulletins/10222690.md), 2022-10-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
- [SSM70258](/bulletins/10206633.md), 2022-01-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update.
- [SFCC\_NOV2021\_25](/bulletins/10204122.md), 2021-12-07, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- [SSM74813\_Attach](/bulletins/10175829.md), 2020-05-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. JLR is investigating an issue on Incontrol Touch \(NLI\) infotainment systems, where the ‘Browse’ and Track list’ tiles are greyed out \(see attachment\) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
- [LTB01261NAS3](/bulletins/10164591.md), 2019-09-09, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. The auto stop/start system does not function as expected.
- [SFCC Slide27](/bulletins/10163968.md), 2019-08-19, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Intermittent Bluetooth connection on Android equipped device with software 9.0
- [SSM74303](/bulletins/10157129.md), 2019-04-08, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. After an Infotainment Master Control Module \(IMC\) software update: Phone will not connect via Bluetooth® Voice commands no longer work

JSON: [/v1/bulletins/10106277](/v1/bulletins/10106277)

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