# Service bulletin SGI16\-09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10106143
- Published by NHTSA: 2017\-06\-13
- Manufacturer's number: SGI16\-09
- Manufacturer's date: 2016\-02\-10
- NHTSA component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT:ELECTRICAL

## NHTSA's summary

PASSIVE LOCK/UNLOCK AND VEHICLE START FUNCTIONS ARE INOPERATIVE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories, Latches and locks, Door latch

## Vehicles listed

- 2016 LAND ROVER RANGE ROVER
- 2016 LAND ROVER RANGE ROVER SPORT

## Recalls for the same vehicles and component

- [20V387000](/recalls/nhtsa/20V387000.md), 2020-07-02: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- [20V325000](/recalls/nhtsa/20V325000.md), 2020-06-04: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- [19V392000](/recalls/nhtsa/19V392000.md), 2019-05-24: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- [19V390000](/recalls/nhtsa/19V390000.md), 2019-05-23: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- [15V385000](/recalls/nhtsa/15V385000.md), 2015-06-17: LATCHES/LOCKS/LINKAGES:DOORS:LATCH

## Other bulletins for the same vehicles and component

- [SSM76009](/bulletins/10239034.md), 2023-07-11, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT; STRUCTURE:BODY:DOOR. A customer may report that the front or rear door latch does not operate as expected.
- [SFCC\_JUN2023\_46](/bulletins/10239018.md), 2023-07-10, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE:BODY:DOOR. A customer may report that the front or rear door latch does not operate as expected.
- [LTB00876NAS1](/bulletins/10204847.md), 2021-12-13, Service bulletin: EQUIPMENT:ELECTRICAL; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Technical Bulletin: Both Keys Locked In Vehicle
- [SSM73972](/bulletins/10148498.md), 2018-11-13, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
- [SSM73972](/bulletins/10145869.md), 2018-10-15, Service bulletin: STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock / will not unlock / will not open.
- [SSM73972](/bulletins/10144567.md), 2018-09-17, Service bulletin: STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
- [SSM73296](/bulletins/10106418.md), 2017-06-14, Service bulletin: STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED
- [Q570 UPS0616\-1BN](/bulletins/10106132.md), 2017-06-13, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:STARTER ASSEMBLY; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. PASSIVE LOCK/UNLOCK AND VEHICLE START FUNCTIONS ARE INOPERATIVE
- [SGI16\-20](/bulletins/10105753.md), 2017-06-09, Service bulletin: ELECTRICAL SYSTEM:IGNITION; ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT:ELECTRICAL. DESCRIPTION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE PASSIVE ENTRY/PASSIVE UNLOCK AND KEYLESS START FEATURES MAY BE INOPERATIVE AND THE ENGINE WILL NOT START NORMALLY. WHEN THIS OCCURS, THE EMERGENCY KEY BLADE IS NEEDED TO UNLOCK THE DRIVER’S DOOR TO ENTER THE VEHICLE AND THE SMART KEY MUST THEN BE HELD NEXT TO THE IMMOBILIZER ANTENNA UNIT \(IAU\) AND THE ENGINE START/STOP SWITCH MUST BE PRESSED TO START THE ENGINE.
- [SSM72391](/bulletins/10105669.md), 2017-06-08, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. "NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER."

JSON: [/v1/bulletins/10106143](/v1/bulletins/10106143)

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