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Service bulletin SSM72577

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10106066
Published by NHTSA2017-06-12
Manufacturer's numberSSM72577
Manufacturer's date2015-12-23
NHTSA componentSTRUCTURE:BODY:TAILGATE; LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

NHTSA's summary

"ISSUE: 16MY CUSTOMERS ARE REPORTING AN UNNECESSARY MISLOCK CHIRP/HORN SOUNDING WHILST DRIVING, WASHING OR DURING RAINING CONDITIONS. CAUSE: THE TAILGATE GESTURE SENSITIVITY CAN DETECT WATER PASSING OVER THE BUMPER(S). THE VEHICLE BELIEVES ACCESS IS BEING REQUESTED, BUT THE KEY FOB IS NOT IN CLOSE PROXIMITY. HENCE THE MISS LOCK SOUND."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame, Latches and locks

Vehicles listed
LAND ROVER RANGE ROVER EVOQUE2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM718622023-07-17. Service bulletin. This SSM applies to Instrument Pack lens in the above applicable model years vehicles.
SSM760092023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_462023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
LTB00876NAS12021-12-13. Service bulletin. Technical Bulletin: Both Keys Locked In Vehicle
SFCC_MAR2021_482021-04-07. Service bulletin. Water Leak from Windshield
LTB01093NAS22021-03-22. Service bulletin. Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.
LTB01112NAS12021-03-22. Service bulletin. Situation: The hands-free tailgate may unintentionally open during or after periods of rain (or similar occasions where water has been applied to the rear of the vehicle) when the Smart Key is within 1.2m of the tailgate.
SSM732022021-03-15. Service bulletin. Issue: The customer may express the concern that water is visible within the cabin, leaking within the front footwells of the vehicle.
SSM750912020-12-08. Service bulletin. Rattle noise coming from underneath the vehicle
NAS18.09.004_32020-04-07. Service bulletin. A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where water ingress into the passenger compartment or wind noise may be evident.