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Service bulletin SSM72565

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10106062
Published by NHTSA2017-06-12
Manufacturer's numberSSM72565
Manufacturer's date2015-12-19
NHTSA componentEQUIPMENT:ELECTRICAL; EQUIPMENT:APPLIANCE:AIR CONDITIONER

NHTSA's summary

"ISSUE: CUSTOMERS MAY REPORT LOSS OF CLIMATE CONTROL IN HVAC SYSTEM AND/OR SEAT HEATING, WHICH IS DUE TO HVAC SOFTWARE COMMUNICATION ISSUES ON THE LIN BUS. THE COMMUNICATION CEASES UPON SHUTDOWN AND DOES NOT RECOVER UPON WAKE UP. SYMPTOMS INCLUDE: • DTC’S. • HVAC BLOWER BECOMES INOPERATIVE BECAUSE THERE IS NO STEPPER CONTROL. • NO LIN COMMUNICATION TO THE SEATS AND THEREFORE, NO CLIMATE SEAT CONTROL. CAUSE: HVAC SOFTWARE."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Heating and air conditioning

Vehicles listed
LAND ROVER DISCOVERY SPORT2015, 2016
LAND ROVER RANGE ROVER EVOQUE2012, 2013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SFCC_SEP2023_462023-10-06. Service bulletin. The sunglass holder won’t open or does not operate correctly
SSM759392023-09-08. Service bulletin. PDC Park distance control no volume
SSM759392023-09-08. Service bulletin. PDC Park distance control no volume
SSM718812023-07-17. Service bulletin. The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents.
SSM760092023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_462023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM759512023-03-08. Service bulletin. Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM75825ATT2023-01-10. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM758252023-01-10. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT2022-12-07. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.